Setting up Microsoft Remote Desktop on Mac

These are steps to set up access from an off-campus Mac to a Windows PC on campus through VPN. You will need VPN access for these steps to work.

Install Remote Desktop

1. Open the Mac App Store.
2. Search for "Microsoft Remote Desktop".
3. Click the GET button next to "Microsoft Remote Desktop 10" to install it.

Set up Connection to remote PC

1. Open Microsoft Remote Desktop.
2. Click the + (new) button in the upper left corner.
3. Click Add PC.
   
4. Fill out the following fields:
   1. PC name will be the property ID of the PC followed by twu.fs.dew.twu (eg. 918199twu.fs.dew.twu).
   2. Click the dropdown next to User Account and click Add User Account...
      1. Use TWU Username as fs\username (eg. fs\jsmith22).
      2. Use TWU Password.
      3. Click Add.
   3. Enter a Friendly name (optional) such as "My Office Desktop".
   4. Uncheck all checkboxes at the bottom.
   5. Click Add.
      
5. The new connection will be listed in the main Microsoft Remote Desktop window.

Connect to remote PC

1. Make sure you are connected to VPN.
2. Open Microsoft Remote Desktop.
3. Double click the conection you want to connect to.
4. If you see a certificate error, click Continue.
   
5. The screen of the remote computer will appear in a new window.

Disconnect from remote PC

Temporarily disconnect: Move your mouse to the upper left corner of the screen and click the red circle to close the Remote Desktop window. This will leave your programs running on the remote computer so you can access them later when you reconnect.

End your remote desktop session: Click the Start menu, click your profile icon, then click the Sign Out option. This will close all your programs on the remote computer and end your remote desktop session.

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.