Remote Desktop (RDP) from iPad - if already on the internal TWU network

To connect to a Windows PC

1. Open the App Store app
2. Find the search box in the top right-hand corner and type Microsoft Remote Desktop.
3. Choose to download the app.
4. Open the new RD Client app.
5. Click + in the top right-hand corner.
6. Select the Desktop option.
7. Click on PC Name and type in the TWU computer number (e.g., 800001twu) and click done.
8. Make sure  User Account says "Enter every time".
9. Click Save
10. When prompted to log in type FS\followed by your username (e.g., FS\sjobs).
11. An icon is now available to click to connect to the Windows machine.

Steps to take on the Mac computer to allow remote connections to it

1. Click on the Apple icon in the top left-hand corner, choose System Preferences.
2. Click Sharing in the third row.
3. Click on Remote Management in the left-hand pane and make sure the check box next to it is checked.
4. Click  Computer Settings in the right-hand pane.
5. Click the check box next to VNC viewers may control screen with password.
6. Create and type in a password to use to remote into the Mac. This password will be entered on the iPad when remoting in.
7. Click the OK button.

To connect to a Mac

1. Open up the App Store app.
2. Search for and download VNC Viewer.
3. Open the newly download VNC Viewer app.
4. Click + in the top right-hand corner.
5. Type in the TWU computer number (e.g., 800001twu.fs.dew.twu).
6. Give the connection a name (eg. My TWU iMac).
7. Click the done button.
8. Click the new icon displayed for your remote connection and click connect.
9. Type in the password created from the previous steps.

For additional support, please contact the Technology Service Desk 940-898-3971, servicedesk@twu.edu,techchat.twu.edu, or submit a request through the Technology Service Catalog.