Features
A user’s TWU portal username and password grants access to the network and many University systems, such as email, Web Advisor, and financial systems. Students must apply to the University before creating a Portal account.
Students: access application status and email, apply for scholarships and financial aid, register for Pioneer Emergency Notifications
Faculty: access email and required training, register for Pioneer Emergency Notifications, upload syllabi and CV
Staff: access email, announcements, payslip information, and hourly timesheet (entry and/or approvals)
Passwords
Portal passwords must be changed at least once every 365 days to a different password. Each password must be unique – previous passwords should not be recycled. A user’s password may be stored in multiple locations or devices. Before changing a password, users are advised to identify where they may have their portal password stored. This could include a smartphone, home computer, VPN, tablet, laptop, and other devices.
Username changes, name changes, and domain changes should be requested following the established procedures.
Getting started
All TWU students, faculty, and staff members are assigned a Portal username. A user’s portal username is automatically assigned when they apply (students) and/or are hired (faculty/staff).
Departments may request a Portal account for consultants or other non-paid staff by completing the Guest Access Form. Human Resources approval is required for associate, consultant, layoff, post doc associate, research affiliate, retiree, vendors, visitors, or other special employees.
Support
Contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, submit a request through the Technology Service Catalog, or submit a request by clicking Request Service on this page.
Who can use it
- Faculty
- Staff
- Students
- Approved Guests
Learn More
- Users may reset their passwords using the Password Reset Tool or by clicking "Forgot your password?" on the Pioneer Portal login page.
- For security reasons, password reset requests require a phone call to the Technology Service Desk during business hours.
Related Services
Guest Access
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