Turning on Multi-Factor-Authentication (MFA) in Google

Texas Woman’s University is strengthening its security posture by enabling multi-factor authentication (MFA) (also referred to as two-factor authentication (2FA) or two-step verification) for specific systems across the University. MFA adds an extra layer of protection when accessing accounts and requires users to enter more information than just a password. For example, alongside the password, users might be asked to enter a code sent via voice or text message or tap a verification prompt via a secure app on their phone.

A phased approach is being used so that groups can easily manage their enrollment into the MFA program. We use a variety of applications for multifactor authentication. One of the most common is Google 2-step.
 

Steps to Enable Google MFA

Step 1: Sign in to Your TWU Google Account

Go to: https://myaccount.google.com

Sign in using your TWU email address and password.

Step 2: Open Security Settings

After signing in:

  1. Click Security & Sign-In on the left side menu
  2. Scroll down to the section labeled How you sign in to Google
  3. Click 2-Step Verification

Step 3: Start Setup

  1. Click Get Started
  2. Enter your TWU password again if prompted

Step 4: Choose Your Verification Method

Requires you to already be signed into your TWU Google account on a smartphone through a Google app. Example: Gmail, Google Drive, Youtube, Google Photos, etc. If you are not already signed into a Google app on your phone, select Text Message (SMS) instead.

Option 1: Google Prompt (Recommended)
  1. Select your smartphone
  2. Follow the prompts on the screen
  3. Approve the test notification sent to your phone
Option 2: Text Message (SMS)
  1. Enter your mobile phone number
  2. Choose Text message
  3. Enter the verification code you received
Option 3: Phone Call
  1. Enter your phone number
  2. Choose Phone call
  3. Answer the automated call and follow the instructions

Step 5: Turn On 2-Step Verification

After completing setup:

  1. Click Turn On

Google MFA is now enabled for your TWU Google account.

What Happens Next?

After Google 2-Step Verification is enabled, multi-factor authentication will apply to your entire TWU Google account.  When signing into Google services using your TWU Portal credentials, you will be prompted to complete a second verification step. This applies to Gmail and other Google Workspace applications, such as Google Drive, Docs, Sheets, and Calendar.

Having Trouble?

I did not receive a code or prompt
  • Make sure your phone has service or internet access
  • Try selecting another verification method
  • Verify your recovery phone number is correct
I got locked out of my account

Contact the TWU Technology Service Desk at 940-898-3971.
 

Additional Google Help

Google’s official setup guide:
https://support.google.com/accounts/answer/185839

Print Article

Related Articles (3)

Connecting to TWU VPN with Duo Security Two-Factor Authentication
Steps to connect to TWU VPN using Duo two-factor authentication.
Creating a TWU Pioneer Portal Account
A "Portal account" is required for all students, faculty and staff at TWU to log-on to the network and all other systems. This is created on "Pioneer Portal," our intranet site, hence the name "Portal account."
TWU Student Technology Success Guide
This guide provides step-by-step instructions on how to setup your TWU Portal account, Google MFA, access Self-Service, and TWU email; canvas access, support resources, and troubleshooting tips.