Features
A computer move generally entails removing all cables and peripherals and carrying the components to a different location and re-connecting the computer in the new location with cable management of wires for a neat appearance. Move requests include a removal and setup of any existing computers in the new location.
Successful moves begin with planning--we require one-to-two weeks notice for moves.
- Moves that involve one-or-two devices (e.g. PC, laptop, printer, etc.) please complete a Service Request for EACH device
- Moves that involve more than two devices, please contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu to schedule a consult
- For moves involving collaboration technology (i.e. mounted TV) or wheeled printers, the technology onsite team will coordinate with the appropriate teams.
- Telephones and networked devices will be installed at existing data ports and power sources. If additional ports are needed, refer to this service.
Installation and setup is the process of installing and setting up a new computer in a new location that no other person has occupied. The monitors and computer will be placed, all appropriate cables and peripherals that are supplied will be attached, and the wires will be cable-managed for a neat appearance.
Surplus is the process of removing an older or unutilized piece of technology equipment or peripheral is as follows: For a computer or laptop, the faculty or staff member with the equipment will be contacted to coordinate a time to pick-up the equipment and take it to Central Receiving for processing into surplus.The device will be wiped in a secure manner when required.
Assets must be transferred by email to assets@twu.edu if moving locations or removing a device from campus.
Support
Contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog, submit a request by clicking Request Service on this page.
Facilities Management: http://fmcwo.twu.edu:83/home.html
Who can use it