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VPN: reason 442 error when trying to connect

1. Go to Start > Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings. 2. There should be a local area connectionwith a description saying "Cisco Systems VPN

Colleague-Using XCDR to Add Student Restrictions

Prerequisites Staff member must have Colleague Mnemonic XCDR available through the ST – Student System. Staff member's Staff and Volunteer (SVM) record must include the appropriate office code

No Computer Audio through Speakers

If the volume level on the computer and the A/V control system is turned up, but the computer audio does not play through the system speakers, the default audio device may need to be changed in

iPhone: Lookup a Phone Number or Email Address in Exchange from the TWU Global Address List

TWU faculty or staff members' telephone extensions are available in the TWU Global Address List. Tap Contacts and then tap Groups. Select the Exchange account. This may appear as username

Three-Way Calling Using a Polycom Voice Point

Note: TWU’s conference room telephone system supports a maximum of three parties on a conference call regardless location. This phone must be plugged into a working digital line phone jack. To

WebAdvisor-Log on

There are two ways to access WebAdvisor. Through Pioneer Portal, click the WEBADVISOR link under Important Links on the right. Or 1. Navigate to https://webadvisor.twu.edu 2. Log on

Campus Emergency Phones

General Emergency Phone Information: Emergency Phones can be used to request assistance or an escort, report suspicious activity or crime in progress, and any other form of emergency. The phones

Redact SSN and DOB Data

Note: the birth year is not for public distribution at any time according to the Family Education Rights and Privacy Act (FERPA). SSN For Social Security Number, the first five digits should be

WebAdvisor-Grading

Prerequisites Faculty member must have a valid Portal username and password. Faculty member must have a valid Colleague account. Faculty member must be an active employee. Faculty member

Colleague-Using GROS Grade Roster

Using the GROS (Grade Roster) Mnemonic Prerequisite: The staff member must have Colleague Mnemonic GROS available through the ST- Student System. Purpose

ACT 502 Switch display input

Use the television remote to switch display inputs between the LifeSize unit and the Apple TV. The remote may be stored in the cabinets in that room. For additional support, contact the

Make Multi-Voice Calls on Lifesize Team 220 and Room 220

On the round Lifesize pod click Call on the touch screen. Press Keypad then enter the following: (campus call) area code + phone number (local call) area code + phone number (long

Colleague-Using SLC to Create a Savedlist of Colleague IDs

Prerequisite Staff member must have Colleague Mnemonic SLC available through the ST – Student System. Navigate to Colleague. Enter Portal username and password and click Sign In. At the

WebAdvisor-Check Application or Admission Status

Navigate to WebAdvisor. Click Login in the upper right corner. Enter your TWU username and password. Do not add @twu.edu to the username. Click Submit. Click the blue rectangle labeled

Classroom Projector Image is Split, Jittering, or Rolling

This issue presents itself in a number of ways: A jagged line through the image Image is shaking or rolling Static through part or all of the image Image appears shifted, with part of

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