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Colleague-Using TSUM to View Test Scores

Access Colleague ( In the mnemonic lookup window located at the top center of the page type in the mnemonic TSUM to access the Test Summary screen. Type in one of the following to

View a Technology Service Request

A captioned video of these instructions is available on YouTube. Navigate to (from within the Catalog, click on Services). Log on

Outlook: Remove or change meeting organizer

Outlook does not provide a way to change a meeting organizer. To change the meeting organizer of a recurring meeting, end the recurring meeting. To do this, set an earlier end date and

Turn off Conversation View in Outlook or Outlook Webmail

Messages in the Microsoft Outlook Inbox and other mail folders can be organized by date and arranged by Conversation. When Conversations is turned on, messages that share the same subject appear as

Add a Public Folder to the Favorites List

In Outlook 2016, look for the ··· button in the lower-left corner, to the right of Tasks, and choose Folders. Scroll down to the bottom, and click the arrow to expand Public Folders - username

Outlook: Creating Personal Folders and Archives

Please see the instructions on the Microsoft website for each version of Office.  Note: To create space in Outlook/Exchange, archive to an X:\ or G:\ drive. Archiving to C:\ will not free up any

Share an Outlook Calendar

Find instructions here.  We do our best to link to only the best external sites but we cannot be held responsible for the quality or accuracy of such websites. For additional support, contact

Add image to signature in Outlook Webmail

1. Upload image to the internet in a place where it is publicly accessible  2. View the image in browser 3. Copy and paste image in to signature editor Note: With this method, the image

Send from another email in Outlook Webmail

​To send from an email address, request Send As rights.  To request Send As rights, contact the Technology Service Desk.​ In Outlook Webmail​​, start a new email. Click Options... at the top

Send from another email in Outlook

Access the steps here  For Shared Mailboxes, click From, then click From again and choose All Users in the Address Book dropdown For Public Folders, click From, then click From again and

Access Wireless Network (TWU Wifi)

Select twunet on a wireless-enabled device.  For additional support, contact the Technology Service Desk at 940-898-3971,,, or submit a request through the

Search not working in Outlook for Windows

​Description: Partial or no search results are returned in the desktop version of Outlook for Windows. Resolution: Close Outlook. Go to Control Panel > choose small icon view > Indexing

Online Course Evaluation - Combining Course Sections to Enable Evaluations

Small classes are not eligible for evaluation; however, in some cases, certain course sections which are cross-listed or bracketed may be combined to create one course evaluation. This would allow

Getting Started with YouTube

Instructors may find the unlimited storage, mobile-compatibility, universal design, and cross-platform attributes of YouTube to be a great way to share videos with students. It is recommended that

Add TWU Outlook email to Outlook for iOS (for faculty/staff)

Open the Outlook app Tap Get Started Enter TWU email address when prompted and tap Add Account On the next screen, tap Not Office 365 in the upper right corner. Tap Change Account Provider