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Setting Up Outlook 2016 On Mac
Navigate to Applications and open Microsoft Outlook.
Click Get Started.
Select Outlook view and click Continue.
Start Using Outlook.
Click Add Account.
Select the Exchange or Office 365
Install IBM SPSS Statistics 28 on a PC or Laptop
To install SPSS on a TWU PC, contact the Technology Service Desk.
Before proceeding, log on to Google using TWU credentials.
STEP 1 - Un-install Older SPSS Versions
These instructions are
What's Different in Windows 10
Most Significant Difference
The User button controls lock or sign out (log off). OR
Shortcut: use the Windows key + L to lock your PC
Processing Quotes
For additional support, please contact the Technology Service Desk.
The request will be evaluated in accordance with the Technology Governance policy https://servicecenter.twu.edu/TDClient/1956
Purchase software using TWU Software Discount
Access the TWU on the Hub store.
Sign in to the site (click the ‘Sign In’ link in the upper-right), or create an account as follows:
Click the ‘Sign In’ link on any page and then click the
Setting up Microsoft Remote Desktop on Mac
These are steps to set up access from an off-campus Mac to a Windows PC on campus through VPN. You will need VPN access for these steps to work.
Install Remote Desktop
Open the Mac App Store
Colleague-Request an Account
Faculty and Staff are eligible to request a Colleague account
Login to Pioneer Portal
Click My Tools
In the Faculty/Staff Tools section click Request Colleague Account
Enter first and
File Storage and Sharing Options: X-Drive vs. Google Drive vs. OneDrive
The University community has many options for shared file storage. Google Drive, OneDrive, and the “X-Drive,” are free to faculty, staff, and students and supported by IT Solutions. Each of these
VPN Application Usage
Access without VPN
Examples of internal resources you can access without VPN:
Colleague Self Service & Web Advisor
Cloud-based applications (e.g. Canvas, PsychData, Service Center
Comparing Collaboration Software
Feature
Google Meet
Zoom for Education3
Skype for Business
RingCentral
Recording1
no
yes
no2
yes
Break out rooms
no
yes
no
LinkedIn Learning suggested courses for Staff
Teamwork Fundamentals
Fred Kofman on Managing Conflict
Quick Fixes for Poor Customer Service
Business Etiquette: Phone, Email, and Text
Developing Resourcefulness
Body Language
Most Frequently Used SQL Reports
Academic Management
Course Waitlist Enrollment
Registered Majors
Faculty Workload by Term
Administrative Management
TWU Budget Managers Detail
TWU
Microsoft Office 365 for Students, Faculty and Staff
Office 365 is productivity software that provides convenient access to Microsoft applications on the go. Office 365 is free for active students, staff and faculty. Pioneers are automatically enrolled
Google Drive for Faculty and Staff
Features
Store a variety of file formats. Files you can store in Google Drive
Share files with users with Google accounts around the world.
Edit Google documents online using Google’s
Computer Refresh Backup Instructions
Everyone is responsible to maintain records or files in a location that is regularly backed up. This process can be simplified by keeping all files stored on Google drive or on the X: drive. Both