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Oracle Email Notification Settings

Log on to Oracle/Phoenix at in Internet Explorer. Click TWU Employee Self-Service from the left navigation menu. Click Preferences in the upper-right. Scroll down to the bottom of

Internet Explorer: Changing search options

To modify Internet Explorer Search Options:  Click here​ For additional support, contact the Technology Service Desk at 940-898-3971,,, or submit a request

Clear the Cache on an Internet Browser

Each internet browser features a cache or history of visited sites. This feature allows frequently visited pages to load more quickly since repetitive information is stored. However, the cache can

Connecting to a TWU desktop from off campus (Remote Desktop)

Step 1: Connect to TWU VPN with Duo Security Two-Factor Authentication Before connecting to a TWU desktop from any device, both Cisco Anyconnect and DUO Authentication must be installed and

Online Course Evaluation System Information for Students

Access a closed-caption video with the following information. Access the system Access the system through Pioneer Portal > My Tools > Evaluate Your Courses or access the system directly. At

Online Course Evaluation Information for Faculty

Access a closed-caption video with the following information. Access the system Access the system through Pioneer Portal > My Tools > Edit My Course Evaluation Questions or access the system

Print Screen on Mac

Click here for support We do our best to link to only the best external sites but we cannot be held responsible for the quality or accuracy of such websites. For additional support, please

Most Frequently Used SQL Reports

Academic Management Course Waitlist Enrollment Registered Majors Faculty Workload by Term Administrative Management TWU Budget Managers Detail TWU

Name/Username/Domain Change

Full-time and part-time employees (never a student): Go to the HR Forms website: Click Address/Name Verification/Change under the

Live Chat with the Technology Service Desk

Initiate a Chat Session Initiate chat with the Service Desk through Select association: Student, Faculty/Staff, or Visitor. Type in First Name, Last Name, and Email address

Password Construction Guidelines

In order to gain access to TWU data, accounts are required to have a complex password. To meet TWU's complexity requirements, passwords must satisfy the following criteria and contain: ​At least

Windows: Change Screen Resolution

Microsoft Support provides instructions for Windows 10: Change Screen Resolution For additional support, contact the Technology Service Desk at 940-898-3971,,

Log on to a TWU Computer on Campus

When logging onto TWU computers on campus, please try each of the following in order until one is successful: Enter full TWU email address as the username and use TWU password. Use only TWU

Change a Portal Password

To change or reset a Portal password, navigate to To reset or change an Alumni password, navigate to Portal, and use the forgot/reset tool link. In addition

Archive or mute Gmail messages

When you archive a message: The message will come back to your inbox when someone replies to it. When you mute a message: Any replies stay out of your inbox. You can search for the conversation if