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Setting Up Outlook 2016 On Mac

  1. Knowledge Base
  2. Technology
  3. Email
  4. Outlook and Public Folders
Navigate to Applications and open Microsoft Outlook.  Click Get Started.  Select Outlook view and click Continue.  Start Using Outlook.  Click Add Account.  Select the Exchange or Office 365

Install IBM SPSS Statistics 28 on a PC or Laptop

  1. Knowledge Base
  2. Technology
  3. Software
  4. SPSS
To install SPSS on a TWU PC, contact the Technology Service Desk. Before proceeding, log on to Google using TWU credentials. STEP 1 - Un-install Older SPSS Versions These instructions are

What's Different in Windows 10

  1. Knowledge Base
  2. Technology
  3. Computer
Most Significant Difference The User button controls lock or sign out (log off).                          OR        Shortcut: use the Windows key + L to lock your PC

Processing Quotes

  1. Knowledge Base
  2. Technology
  3. Software
For additional support, please contact the Technology Service Desk. The request will be evaluated in accordance with the Technology Governance policy https://servicecenter.twu.edu/TDClient/1956

Purchase software using TWU Software Discount

  1. Knowledge Base
  2. Technology
  3. Software
Access the TWU on the Hub store. Sign in to the site (click the ‘Sign In’ link in the upper-right), or create an account as follows: Click the ‘Sign In’ link on any page and then click the

Setting up Microsoft Remote Desktop on Mac

  1. Knowledge Base
  2. Technology
  3. VPN and Remote Desktop (RDP)
These are steps to set up access from an off-campus Mac to a Windows PC on campus through VPN. You will need VPN access for these steps to work. Install Remote Desktop Open the Mac App Store

Colleague-Request an Account

  1. Knowledge Base
  2. Technology
  3. Student Information Systems
Faculty and Staff are eligible to request a Colleague account Login to Pioneer Portal Click My Tools In the Faculty/Staff Tools section click Request Colleague Account Enter first and

File Storage and Sharing Options: X-Drive vs. Google Drive vs. OneDrive

  1. Knowledge Base
  2. Technology
  3. File Storage
The University community has many options for shared file storage. Google Drive, OneDrive, and the “X-Drive,” are free to faculty, staff, and students and supported by IT Solutions. Each of these

VPN Application Usage

  1. Knowledge Base
  2. Technology
  3. VPN and Remote Desktop (RDP)
Access without VPN Examples of internal resources you can access without VPN: Colleague Self Service & Web Advisor Cloud-based applications (e.g. Canvas, PsychData, Service Center

Comparing Collaboration Software

  1. Knowledge Base
  2. Technology
  3. Software
Feature Google Meet Zoom for Education3 Skype for Business RingCentral Recording1 no yes no2 yes Break out rooms no yes no

LinkedIn Learning suggested courses for Staff

  1. Knowledge Base
  2. Technology
  3. Training
Teamwork Fundamentals Fred Kofman on Managing Conflict Quick Fixes for Poor Customer Service Business Etiquette: Phone, Email, and Text Developing Resourcefulness              Body Language

Most Frequently Used SQL Reports

  1. Knowledge Base
  2. Technology
Academic Management Course Waitlist Enrollment Registered Majors Faculty Workload by Term Administrative Management TWU Budget Managers Detail TWU

Microsoft Office 365 for Students, Faculty and Staff

  1. Knowledge Base
  2. Technology
  3. Productivity Software
​Office 365 is productivity software that provides convenient access to Microsoft applications on the go. Office 365 is free for active students, staff and faculty. Pioneers are automatically enrolled

Google Drive for Faculty and Staff

  1. Knowledge Base
  2. Technology
  3. Productivity Software
Features Store a variety of file formats. Files you can store in Google Drive Share files with users with Google accounts around the world. Edit Google documents online using Google’s

Computer Refresh Backup Instructions

  1. Knowledge Base
  2. Technology
  3. Computer
Everyone is responsible to maintain records or files in a location that is regularly backed up. This process can be simplified by keeping all files stored on Google drive or on the X: drive. Both