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Standard Software

  1. Services
  2. Technology
  3. Computer and Device Support
Features TWU is committed to providing access to software necessary for faculty, staff, and students to pursue their goals. To request a software installation, please contact the Technology Service

Conference Room Technology

  1. Services
  2. Technology
  3. Computer and Device Support
Features PC content can be shared in conference rooms. Denton Open Rooms ACT 502 ACT 602 Denton Department-Owned Rooms ACT 1210 - Seats 15  - Features PC BHL 101 Seats

Digital Signage

  1. Services
  2. Technology
  3. Computer Labs and Printing
Features Digital signage is a way of electronically displaying information on a screen.  Departments interested in digital signage may contact IT Solutions to receive consultation on product

Calendar (Google Suite and Outlook)

  1. Services
  2. Technology
  3. Collaboration
Features Google Suite Calendar Mobile interface and content Calendar sharing Sync with mobile devices Multi-calendar view and/or overlay Integration with Google Apps Good

Portal (Pioneer Portal)

  1. Services
  2. Technology
  3. Administrative and Business
  4. Enterprise Software and Systems
Features Portal contains a user's TWU identification information, links to email and Web Advisor / Student Self - Service, university announcements, links to other resources, ability to add links

Student Information System (Ellucian Colleague WebUI)

  1. Services
  2. Technology
  3. Administrative and Business
  4. Enterprise Software and Systems
Features Colleague is made up of different mnemonics which are codes that are used to gain access to specific menus, screens, and functions. Each user is set up with an account making Colleague

Information Security Training

  1. Services
  2. Technology
  3. IT Professional Services
  4. Training
Features Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25

Classroom and Web Conferencing Technology Training

  1. Services
  2. Technology
  3. IT Professional Services
  4. Training
Features TWU Technology staff will provide training to build self-sufficiency in learning to operate the equipment in classrooms and web conference rooms. Getting started and support Contact

Software Discounts

  1. Services
  2. Technology
  3. IT Professional Services
  4. Discounts
Features The Office of Technology has arranged discounts for TWU students, faculty, and staff.  See twu.onthehub.com, to find discounted software prices to the university’s students, faculty and

Cellular Discounts

  1. Services
  2. Technology
  3. IT Professional Services
  4. Discounts
Features Mobile phone providers usually offer discounted rates to TWU employees, since TWU employees are also state employees. To see if employees can receive a discount on their service, simply

Reporting (SQL Reports)

  1. Services
  2. Technology
  3. Administrative and Business
  4. Data, Reporting and Analytics
Features Data can be provided in a variety of formats, including user defined reports, data feeds/exports and support for ad hoc reports and business intelligence tools. User Defined Reports

On-Site Support

  1. Services
  2. Technology
  3. Computer and Device Support
Features Computer Peripheral Install and Support IT Solutions staff will install and troubleshoot equipment that may include, but is not limited to, printers, scanners, multi-function devices

Computer Allocation and Replacements

  1. Services
  2. Technology
  3. Computer and Device Support
Features Computer Allocation Most full-time faculty and staff are allocated a single primary device based on their position and use case. This device is replaced on a replacement plan cycle

Technology Service Ticketing System

  1. Services
  2. Technology
  3. Administrative and Business
  4. Enterprise Software and Systems
Features Through the Service Center Client Portal, TWU faculty, staff, and students can request technology support and manage their service tickets. Self-service options include creating a ticket

Wireless Network (TWU Wifi)

  1. Services
  2. Technology
  3. Wifi, Network, and Servers
Features "twunet" is the available, unencrypted wifi network available for anyone on campus.  From “twunet” access the internet and TWU resources as if from the internet. Getting started