How to Log into Canvas

Let's get started with how to log into Canvas. First, open your web browser (we suggest using the most recent version of Mozilla Firefox or Google Chrome) and go to the TWU website. In the browser's address bar type click Enter and the TWU website will open.

Click on:

  1. From the menu below the TWU logo at the top of the page hover your mouse over Academics and select My Courses from the list
  2. The My Courses page will open, click on the Log into Canvas button.

A log in screen will open in a new browser window. You will have to enter:

  1. Your TWU Portal Username and Password
  2. Click the Login button.

Additional Information and Resources

Note: Your Dashboard is the first thing you will see when you log into Canvas and helps you know what is happening in your courses. Courses you are registered for may not be immediately available because:

  1. Canvas is updated with course registration information 4 to 8 hours behind the TWU registrar system.
  2. Also, there will be times when your instructor has not published the Canvas course, so it is not available for you to see.

If you need to request course information like the syllabus, textbooks, or other course materials before your course is available in Canvas, email the instructor using the contact information available on the course listing in Student Self-Service. You can find Student Self-Service by logging into the Pioneer Portal.

To learn more about these topics and others, visit the Canvas Guides.

This Service Requires Cookies Error

If you encounter the following error when logging into Canvas:

An error occurred while processing your request. Please contact your service desk for assistance.
This service requires cookies. Please ensure that they are enabled and try your going back to your desired resource and trying to login again.
Use of your browser's back button may cause specific errors that can be resolved by going back to your desired resource and trying to login again.
If you think you were sent here in error, please contact technical support.

The login page is used for Canvas and several different systems. Setting a bookmark directly to the login page will cause this error. You can bookmark the My Courses page which includes a link to the Technology Service Desk, the Guide for Online Courses, and information about any system outages. The link is: 

  2. Click Log into Canvas.

Technical Support

To request technical support, submit a Technology Service Desk email to start a ticket.