VPN: reason 442 error when trying to connect

1. Go to Start > Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings.
2. There should be a local area connectionwith a description saying "Cisco Systems VPN Adapter..."
3. Right-click on that local area connection and click Enable.
4. Verify VPN is able to connect.

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu,techchat.twu.edu, or submit a request through the Technology Service Catalog.

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Offsite Network Connection (VPN)
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.