Manage Your Storage Space on OneDrive

You can manage your OneDrive to see how much space you’re using and free up space if you’re getting close to your storage limit.  

Manage your storage in the OneDrive sync app 

1. Click the blue OneDrive icon in the Windows notification area, click the gear icon (Help & Settings), and then select Settings.

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2. This shows an overview of the OneDrive storage available. Select Manage storage.

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3. This opens a largest files page that shows a list of all files in your OneDrive, sorted by size. 

Manage storage from the OneDrive website

  1. Sign in with your TWU email on the MS365 Portal.
  2. Click on the App Launcher in the upper left side of the screen.
  3. Click OneDrive.
  4. In the lower left-hand navigation pane, view the storage used and what’s available.
  5. Click on the blue-highlighted usage value to see the “Largest files in your OneDrive” page.

OneDrive Warnings

If you exceed the storage quota, you will receive a warning message like the one below and need to delete some of your files or move them to another location.

If you do not act, you will not be able to add or edit any files in OneDrive until it is below the threshold.

Free up space on OneDrive

1. Delete Unwanted Files:

  • Sign in to OneDrive online and browse your files. Identify files you no longer need and delete them. See Delete files or folders in OneDrive.
  • Deleted files are temporarily stored in the OneDrive Recycle Bin. To permanently remove them and free up space, empty the Recycle Bin.

2. Clear local cache:

  1. Locate the OneDrive icon in the Windows notification area and open it. 
  2. Click the gear icon and select Settings
  3. Click Sync and Backup
  4. Click Advanced Settings
  5. Click Free up disk space

Note: After deleting items, you must permanently delete these items in the Recycle Bin to free up space for other items. See Delete files or folders in OneDrive for more info. 

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edutechchat.twu.edu, or submit a request through the Technology Service Catalog.

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