Perform a Channel Scan (Charter Cable TV Service)

  1. Press the “Menu” button on your remote or search for the “Menu” from your TV
  2. Go to “Setup” or “Settings”
  3. Go to “Installation” or “System” or “Channels”
  4. Go to “Scan channels”, “Program channels”, “Autoscan”, “Autoprogram”
  5. Press “Select” or “Enter” or “OK” to start the scan
  6. For troubleshooting needs please call 1-800-314-7195

*Enter personal telephone
*Let the Charter Care Rep know you are a TWU employee and need assistance scanning your TV for the line-up

For additional support, contact the Technology Service Desk at,, or submit a request through the Technology Service Catalog.

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Article ID: 11327
Tue 2/23/16 4:56 PM
Wed 7/15/20 2:18 PM

Related Services / Offerings (1)

Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.