Questions

Can't Remember Password For Adobe Digital Signature

I need to digitally sign a PDF with Adobe, but when I try and use my digital signature it asks for a password. I don't remember what it is and resetting my TWU password didn't help - what can I do?
1 Answer
Allan Lyne Last activity on 4/21/2021 4:46:40 PM by Allan Lyne

No Webadvisor

My webadvisor won't open for me. It gives me a drop down that says something about too many cookies and re-login and then nothing but a blank page. I have to get in there for finanacial aid and registration.
1 Answer
Toni Diaz Last activity on 3/29/2021 8:43:27 AM by Corin Walker

How do I access email internationally?

1 Answer
Heather Davis Last activity on 3/22/2021 9:27:15 AM by Heather Davis

Where did my Colleague favorites go?

1 Answer
Heather Davis Last activity on 3/19/2021 10:32:46 AM by Heather Davis

How can I open a VTT file?

1 Answer
Heather Davis Last activity on 2/13/2021 9:39:17 AM by Heather Davis

WinZip

For a class, we are asked to complete learning via LinkedIn Learning. There are files to be downloaded, and these files are packaged in WinZip. I do not have the WinZip software, and therefore, I am unable to "unpack" or "unzip&q...
1 Answer
Merlyn Kavalam Last activity on 2/10/2021 8:46:31 AM by Corin Walker

SPSS license expired

Good morning,
My SPSS license expired and I would like to know if you could give me the new license code.

Thank you very much for your help.

Adriana Muniz
1 Answer
Adriana Rodrigues Barrel Muniz Last activity on 2/9/2021 8:29:43 AM by Corin Walker

Why can't I see my print jobs in the GoPrint Queue?

1 Answer
Heather Davis Last activity on 1/12/2021 8:36:26 AM by Heather Davis

Training Request

How do I do a training request within a department?
1 Answer
Ashley Love Last activity on 1/6/2021 7:18:27 AM by Corin Walker



Does Outlook search archives?

1 Answer
Heather Davis Last activity on 11/2/2020 8:43:25 AM by Heather Davis


Why can't I see the From field in Outlook?

1 Answer
Heather Davis Last activity on 9/26/2020 9:12:39 AM by Heather Davis

Why am I getting an invalid tuition code error message?

1 Answer
Heather Davis Last activity on 7/27/2020 9:15:59 AM by Heather Davis

Why won't my Google and Outlook calendars sync?

1 Answer
Heather Davis Last activity on 7/20/2020 10:30:29 AM by Heather Davis

Message that I am out of email storage space

I cleared my emails significantly in my TWU gmail account but senders still receive a notice that my mailbox is full and that I will not receive their message when, in fact, I am still receiving messages. How do I resolve this? Do I also have to ...
1 Answer
Jason Lambert Last activity on 5/21/2020 8:26:52 AM by Corin Walker

How do I update my alternate email address?

1 Answer
Heather Davis Last activity on 5/11/2020 10:03:46 AM by Heather Davis

Why isn't my password working?

1 Answer
Heather Davis Last activity on 4/13/2020 8:54:43 AM by Heather Davis

How do I remove a student from Canvas?

1 Answer
Ruby Fabela Last activity on 2/6/2020 3:55:57 PM by Ruby Fabela

How do I check my Outlook mailbox space?

Outlook is the email system that faculty and staff use. Students use Gmail which has unlimited storage.
To check your Outlook mailbox usage:
Log in to Outlook webmail https://owa.twu.edu Click the gear icon in the upper right corner...
1 Answer
Jacob Ervin Last activity on 2/5/2020 8:51:19 AM by Corin Walker

Why won't my networked printer print?

1 Answer
Heather Davis Last activity on 1/28/2020 6:21:31 PM by Heather Davis

Why can't I upload my syllabus or CV in Portal?

1 Answer
Heather Davis Last activity on 1/14/2020 2:30:50 PM by Heather Davis

Authorizing Google Drive within Canvas

Hello,
Some of my lectures within Canvas require me to authorize the login to my Google Drive account. When I click on my school account and choose allow, I am sent back to Canvas with the message "Authorization failed. Please click au...
2 Answers
Monica Stas Last activity on 8/31/2020 12:06:15 PM by Heather Davis

How do I create a digital signature in Adobe?

1 Answer
Heather Davis Last activity on 12/16/2019 6:19:22 PM by Heather Davis

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