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Services or Offerings?
Academic Departments & Business Offices
  1. Services
  2. Technology
  3. Administrative and Business
  4. Business Software and Systems
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
Active Learning Classroom
  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.
Annual Report
  1. Services
  2. Technology
  3. IT Professional Services
Technology develops its annual report to demonstrate its value to the University.
Anti-virus and Malware Protection
  1. Services
  2. Technology
  3. Computer and Device Support
Antivirus is protective software designed to defend a computer against malicious software.
Assessment Software
  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.
Cable TV Service
  1. Services
  2. Technology
  3. Communication
Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.
Calendar (Google Suite and Outlook)
  1. Services
  2. Technology
  3. Collaboration
Multiple calendars can be created and shared, allowing different levels of permissions for each user.
Cellular Discounts
  1. Services
  2. Technology
  3. IT Professional Services
  4. Discounts
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
Classroom A/V Technologies
  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
Classroom and Web Conferencing Technology Training
  1. Services
  2. Technology
  3. IT Professional Services
  4. Training
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
Classroom Service Request Form
  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
Submit this form if you need help with the technology in a classroom or just need training on how to use the technology in the classroom.
*If you are having problems with this form, please email servicedesk@twu.edu with screenshots and a brief description of your problem.*
Classroom Technology Upgrades and Hardware
  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
TWU classrooms are designed to meet the varied needs of the faculty, students and departments across the University. Classroom technology hardware serves as a medium to accentuate, enhance, and facilitate pedagogy.
Cloud Storage (Google Drive, Microsoft OneDrive)
  1. Services
  2. Technology
  3. Collaboration
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
Computer Allocation and Replacements
  1. Services
  2. Technology
  3. Computer and Device Support
The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle.
Computer Classrooms
  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.