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Remove RSS Feed in Outlook

​Delete the  RSS feed folder, once deleted this will delete the folder and cancel the RSS Feed. In the Navigation Pane,expand the RSS Feed folder Right click on the folder to remove. Click

Adding Public Folders to Outlook Cache for Searching

​How to add a public folder to be cached and used with Instant Search: Open Outlook. Click Folders in the bottom navigation pane. On the left side of the Folder module, find the folder to

Connecting to a TWU desktop from off campus (Remote Desktop)

Step 1: Connect to TWU VPN with Duo Security Two-Factor Authentication Before connecting to a TWU desktop from any device, both Cisco Anyconnect and DUO Authentication must be installed and

View an Employee Payslip on Portal

Login to Pioneer Portal. Click My Tools. Click Faculty/Staff Tools. Click Payslip Information. For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk

Online Course Evaluation System Information for Students

Access a closed-caption video with the following information. Access the system Access the system through Pioneer Portal > My Tools > Evaluate Your Courses or access the system directly. At

Charter Cable TV Channel Line-Up

# Channel Name # Channel Name 3 CBS - KTVT 33 TLC 4 NBC

Perform a Channel Scan (Charter Cable TV Service)

Press the “Menu” button on your remote or search for the “Menu” from your TV Go to “Setup” or “Settings” Go to “Installation” or “System” or “Channels” Go to “Scan channels”, “Program

Office 365 LinkedIn Learning Training

Overview Courses Learning Office 365 (1:42) [link] Office 365 for Educators (2:15) [link] Team Collaboration in Office 365 (2:32) [link] Learning Microsoft Teams for Education (0:57) [link

Learn Excel

There are numerous online, free resources for Excel. LinkedIn Learning video tutorials are a robust solution, but there are other, text-based sites that might be helpful, too. LinkedIn Learning

Captioning and Transcripts on YouTube

Captions are a way to make content accessible for viewers. YouTube can use speech recognition technology to automatically create captions for your videos. These automatic captions are generated by

Dropping a course

To drop a course, please follow the directions on the undergraduate catalog site: For additional support

Microsoft Office 365 for Students, Faculty and Staff

​Office 365 is productivity software that provides convenient access to Microsoft applications on the go. Office 365 is free for active students, staff and faculty. Pioneers are automatically enrolled


Etiquette in technology [or netiquette] governs what conduct is socially acceptable in an online or digital situation. While etiquette is ingrained into culture, etiquette in technology is a fairly

Password Construction Guidelines

In order to gain access to TWU data, accounts are required to have a complex password. To meet TWU's complexity requirements, passwords must satisfy the following criteria and contain: ​At least

Log on to a TWU Computer on Campus

When logging onto TWU computers on campus, please try each of the following in order until one is successful: Enter full TWU email address as the username and use TWU password. Use only TWU