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Software Discounts

  1. Services
  2. Technology
  3. IT Professional Services
  4. Discounts
Features The Office of Technology has arranged discounts for TWU students, faculty, and staff.  See twu.onthehub.com, to find discounted software prices to the university’s students, faculty and

Sign on to TWU Gmail

  1. Knowledge Base
  2. Technology
  3. Email
Log in to TWU Gmail for the first time:   Your TWU Gmail account is created approximately 4 hours after your Pioneer Portal account is created. If you have not done so, you can

On-Demand, Online Training (LinkedInLearning)

  1. Services
  2. Technology
  3. IT Professional Services
  4. Training
Features LinkedIn Learning provides training in a wide range of topics, including Microsoft Office, Google Suite, Generative AI, 3D, animation, audio, business, design, development, home

Training Resources: All Employees General Communication

  1. Knowledge Base
  2. Technology
  3. Training
LinkedIn Learning: Organization Communication Online, Self Paced, Free, 1 hr 15 minutes LinkedIn Learning: Public Speaking Foundations Online, Self paced, Free, 1 hr  Global Knowledge

File Storage and Sharing Options: X-Drive vs. Google Drive vs. OneDrive

  1. Knowledge Base
  2. Technology
  3. File Storage
The University community has many options for shared file storage. Google Drive, OneDrive, and the “X-Drive,” are free to faculty, staff, and students and supported by IT Solutions. Each of these

Most Frequently Used SQL Reports

  1. Knowledge Base
  2. Technology
Academic Management Course Waitlist Enrollment Registered Majors Faculty Workload by Term Courses Course Roster Course Schedule Instructor

Request VPN (Off-Site Network Connection) Access

  1. Knowledge Base
  2. Technology
  3. VPN and Remote Desktop (RDP)
Starting August 30, 2024, any VPN account that has not been logged into within the last six (6) months will have its VPN access revoked. If your access is revoked due to inactivity, you will need to

TWU Email on iPhone

  1. Knowledge Base
  2. Technology
  3. Email
Updating iPhone Software Connecting to TWU’s Exchange server requires iPhone software 2.1 or greater. Previous versions will need to be updated through iTunes. 1. Software version can be checked

Install TWU-provided software on a TWU device

  1. Knowledge Base
  2. Technology
  3. Software
Windows OS ​​Click Windows Start icon in the lower left corner of your computer screen. Type Software Center (or navigate to C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft

Houston Campus Room Information

  1. Knowledge Base
  2. Technology
  3. Classroom Technology
  4. Houston Classrooms
Please visit Classrooms Website for photos and additional information about Houston classrooms. Room Number Capacity Room Type 1120

Microsoft 365 for Faculty and Staff

  1. Knowledge Base
  2. Technology
  3. Productivity Software
​Office 365 is productivity software that provides convenient access to Microsoft applications on the go. Office 365 is free for active students, staff and faculty. Pioneers are automatically enrolled

View Public Folders

  1. Knowledge Base
  2. Technology
  3. Email
  4. Outlook and Public Folders
*NOTE* Public Folders are currently only accessible on the Outlook 365 desktop app, not Outlook online.   In Microsoft Outlook 2016 In Outlook 2016, look for the "..." button in the lower

Event Support

  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
Features Zoom Webinar IT Solutions manages a few Webinar Zoom licenses for events that are academic and where attendance is expected to be over 100. Select the Schedule a Zoom Webinar button to

Training Resources: Managers and Leaders People Management

  1. Knowledge Base
  2. Technology
  3. Training
LinkedIn Learning:  Management Tips Online, On-Demand       2 hours 3 minutes            Free LinkedIn Learning: Having Difficult Conversations Online, On-Demand       2 hours 17 minutes

LinkedIn Learning suggested courses about Google

  1. Knowledge Base
  2. Technology
  3. Training
Gmail Essential Training Google Docs Essential Training Google Calendar Essential Training Google Sheets Essential Training Google Sites Essential Training Google Forms Essential Training