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How to Import Exchange Mail to Google

To set up an import of TWU mail to Gmail, go to Settings in Gmail, then Accounts and Import, then Import mail and contacts. Type in the full email address. Enter the password and username

What to do if an email in TWU Gmail is missing

If the email was recently sent, please allow up to 30 minutes for delivery. Check for the missing emails in Spam: log in to Gmail, click More from the list on the left, then click Spam. If there are

Set Up TWU GMail in Outlook

These instructions are subject to change by Microsoft and Google. For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a

Add TWU Gmail to Thunderbird

1. Verify IMAP is enabled on the TWU Gmail account with these steps  2. In Thunderbird, go to Tools > Account Settings 3. Click the Account Actions dropdown box in the lower left corner 4

Outlook: New Employees missing from Directory in Desktop Outlook

1. Close Outlook 2. Click Start, Control Panel, Mail (change to small icons if the Mail icon does not display) 3. Click E-mail Accounts 4. Click the twu.edu email account 5. Click Change

Create a Departmental Calendar in a Public Folder

​These steps can be completed by an Owner of a Public Folder:  1. Right click on the Public Folder 2. Select New Folder 3. Enter the Name of calendar to be created 4. In the Folder

Create Outlook Signature on Mac

Click Finder and select Applications under Favorites. Open Microsoft Outlook. Select Outlook in the menu-bar and select Preferences. Select the Signatures icon. Select the Standard signature

Outlook: Resolving Synchronization Errors

Close Outlook Click Start, Control Panel, Mail (change to small icons if the Mail icon does not display) Click E-mail Accounts Click the @twu.edu email account Click Change  Uncheck the

Out of Office or other Automatic Reply in Public Folders

User needs Owner and "Send As" permissions to set auto-reply In Outlook, locate the public folder. Right-click on the folder and click Properties. A folder properties window will open. Click

Vacation Rules for Oracle Workflow Notifications

Log on to Oracle at oracle.twu.edu in Internet Explorer. Locate the TIP links under the Worklist table in the center of the Home page. Click the Vacation Rules link. Choose to create or update a

Worklist Access for Oracle Workflow Notifications

Log on to Oracle at oracle.twu.edu in Internet Explorer. Locate the TIP links under the Worklist table in the center of the Home page. Click the Worklist Access link. To grant access to another

Enable JavaScript in Browsers

Here is a comprehensive list of guides to enable JavaScript in browsers and on iPads/iPhones. For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu

Monitor Shows Message "No Signal/Input Device Detected"

This error is the result of power management settings. Try to "wake" the machine up by using an input device (e.g. keyboard/mouse movement) If that fails, the computer froze while in standby

Connecting to TWU VPN with Duo Security Two-Factor Authentication

1. Obtain VPN Access If you do not have VPN access, Request VPN (Off-Site Network Connection) Access. Your supervisor must approve the access request through workflow. You will receive a

Remote Desktop (RDP) from iPad - if already on the internal TWU network

To connect to a Windows PC Open the App Store app Find the search box in the top right-hand corner and type Microsoft Remote Desktop. Choose to download the app. Open the new RD Client app