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Portal (Pioneer Portal)

Features Portal contains a user's TWU identification information, links to email and Web Advisor / Student Self - Service, university announcements, links to other resources, ability to add links

Information Security Training

Features Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25

SSO Authentication (Shibboleth)

Features Shibboleth is an authentication system that provides single sign-on (SSO) capabilities to protected online resources in web applications allowing web sites to make informed authorization

Secure Socket Layer (SSL) Certificates

Features SSL guards network access, online communications, and digital transactions by enabling a secure channel between servers and users. A trusted SSL certificate assures web users that a web

ID Cards, Card Readers, and Access Control Systems

Features The TWU Pioneer ID Card is the official ID of Texas Woman's University. The Pioneer ID Card signifies status as an active member of the Texas Woman's University community, serving as the

Classroom and Web Conferencing Technology Training

Features TWU Technology staff will provide training to build self-sufficiency in learning to operate the equipment in classrooms and web conference rooms. Getting started and support Contact

Cellular Discounts

Features Mobile phone providers usually offer discounted rates to TWU employees, since TWU employees are also state employees. To see if employees can receive a discount on their service, simply

Software Discounts

Features The Office of Technology has arranged discounts for TWU students, faculty, and staff. See twu.onthehub.com, to find discounted software prices to the university’s students, faculty and

Standard Software

Features TWU is committed to providing access to software necessary for faculty, staff, and students to pursue their goals. To request a software installation, please contact the Technology Service

Technology Service Ticketing System

Features Through the Service Center Client Portal, TWU faculty, staff, and students can request technology support and manage their service tickets. Self-service options include creating a ticket

Digital Signage

Features Digital signage is a way of electronically displaying information on a screen. Departments interested in digital signage may contact IT Solutions to receive consultation on product

On-Site Support

Features Computer Peripheral Install and Support IT Solutions staff will install and troubleshoot equipment that may include, but is not limited to, printers, scanners, multi-function devices

Voice, Video, Text Chat (Google Meet, RingCentral, or Zoom)

Features Google Meet can be used to make/receive video or voice calls. All TWU faculty, staff, and students have a google account. There is also a mobile app available which allows for text

Mailing Lists (Listserv)

Getting started Access the mailing list service at https://lists.twu.edu/ (access on-campus or connected via VPN) Mailing lists (listservs) are subject to University Regulations and Procedures

Computer Allocation and Replacements

Features Computer Allocation Most full-time faculty and staff are allocated a single primary device based on their position and use case. This device is replaced on a replacement plan cycle

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