Search 377 Results
Can't Find What You Are Looking For?
Sign In Now
You are currently not logged in and some search results only show up if you login.
You are currently not logged in and some search results only show up if you login.
Enable JavaScript in Browsers
Here is a comprehensive list of guides to enable JavaScript in browsers and on iPads/iPhones.
For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu
Monitor Shows Message "No Signal/Input Device Detected"
This error is the result of power management settings.
Try to "wake" the machine up by using an input device (e.g. keyboard/mouse movement)
If that fails, the computer froze while in standby
Internet Explorer: Changing search options
To modify Internet Explorer Search Options: Click here
For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request
Outlook: New Employees missing from Directory in Desktop Outlook
1. Close Outlook
2. Click Start, Control Panel, Mail (change to small icons if the Mail icon does not display)
3. Click E-mail Accounts
4. Click the twu.edu email account
5. Click Change
Adding Public Folders to Outlook Cache for Searching
How to add a public folder to be cached and used with Instant Search:
Open Outlook.
Click Folders in the bottom navigation pane.
On the left side of the Folder module, find the folder to
Outlook Web App (OWA) Display Preferences
Common Display Settings – Standard Outlook Web App
By default, Outlook Web App (OWA) uses Conversation View in all email folders. It is not currently possible to disable Conversation View for all
Remove RSS Feed in Outlook
Delete the RSS feed folder, once deleted this will delete the folder and cancel the RSS Feed.
In the Navigation Pane,expand the RSS Feed folder
Right click on the folder to remove.
Click
Create a Departmental Calendar in a Public Folder
These steps can be completed by an Owner of a Public Folder:
1. Right click on the Public Folder
2. Select New Folder
3. Enter the Name of calendar to be created
4. In the Folder
Outlook: Resolving Synchronization Errors
Close Outlook
Click Start, Control Panel, Mail (change to small icons if the Mail icon does not display)
Click E-mail Accounts
Click the @twu.edu email account
Click Change
Uncheck the
Vacation Rules for Oracle Workflow Notifications
Log on to Oracle at oracle.twu.edu in Internet Explorer.
Locate the TIP links under the Worklist table in the center of the Home page.
Click the Vacation Rules link.
Choose to create or update a
Worklist Access for Oracle Workflow Notifications
Log on to Oracle at oracle.twu.edu in Internet Explorer.
Locate the TIP links under the Worklist table in the center of the Home page.
Click the Worklist Access link.
To grant access to another
Connecting to TWU VPN with Duo Security Two-Factor Authentication
1. Obtain VPN Access
If you do not have VPN access, Request VPN (Off-Site Network Connection) Access.
Your supervisor must approve the access request through workflow.
You will receive a
Remote Desktop (RDP) from iPad - if already on the internal TWU network
To connect to a Windows PC
Open the App Store app
Find the search box in the top right-hand corner and type Microsoft Remote Desktop.
Choose to download the app.
Open the new RD Client app
Live Chat with the Technology Service Desk
Initiate a Chat Session
Initiate chat with the Service Desk through techchat.twu.edu.
Select association: Student, Faculty/Staff, or Visitor.
Type in First Name, Last Name, and Email address
Password Construction Guidelines
In order to gain access to TWU data, accounts are required to have a complex password. To meet TWU's complexity requirements, passwords must satisfy the following criteria and contain:
At least