When using a Chromebook with TWU email address and password the VPN software (Cisco AnyConnect) is available automatically. Skip to the “Connect to VPN Connection” section.
When using a Chromebook with a personal account first install Cisco AnyConnect from https://chrome.google.com/webstore/detail/cisco-anyconnect/jacdijibdjifphcecdielmekkmfdpgee and follow the steps below to add the TWU VPN connection.
Add VPN Connection
- Open Cisco AnyConnect Client (Icon typically on lower bar)
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Click Add New Connection
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Enter Name TWU VPN and Server Address vpn.twu.edu.
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- Click Save Changes
Connect to VPN Connection-
- Click on bottom right system tray (Time/Wifi Icon area).
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- Click on the VPN icon.
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- Click TWU VPN (user)
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- Enter Portal Username and Password
- Click Submit
- Click Accept on the message
- The VPN connection should be active and there will be a small key icon next to the Wifi icon in the bottom-right system tray.
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Disconnect VPN
- Click on bottom right system tray (Time/Wifi Icon area).
- Click on the VPN icon.
- Click the Disconnect button.
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For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.