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When using a Chromebook with TWU email address and password the VPN software (Cisco AnyConnect) is available automatically. Skip to the “Connect to VPN Connection” section.
When using a Chromebook with a personal account first install Cisco AnyConnect from https://chrome.google.com/webstore/detail/cisco-anyconnect/jacdijibdjifphcecdielmekkmfdpgee and follow the steps below to add the TWU VPN connection.
Add VPN Connection
- Open Cisco AnyConnect Client (Icon typically on lower bar)
![](https://servicecenter.twu.edu/TDPortal/Images/Viewer?fileName=4f67e479-56e5-4cb2-b72f-5f87ab378418.png)
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Click Add New Connection
![](https://servicecenter.twu.edu/TDPortal/Images/Viewer?fileName=87aeb81c-1f6a-46de-956d-0b44ace188d5.png)
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Enter Name TWU VPN and Server Address vpn.twu.edu.
![](https://servicecenter.twu.edu/TDPortal/Images/Viewer?fileName=e05333cd-7562-465a-b731-bf3311744ef3.png)
- Click Save Changes
Connect to VPN Connection-
- Click on bottom right system tray (Time/Wifi Icon area).
![](https://servicecenter.twu.edu/TDPortal/Images/Viewer?fileName=e86418c4-4a1b-49a6-9447-39caa58e8389.png)
- Click on the VPN icon.
![](https://servicecenter.twu.edu/TDPortal/Images/Viewer?fileName=f53c1fad-6421-41ad-b82d-64a8e5575d97.png)
- Click TWU VPN (user)
![](https://servicecenter.twu.edu/TDPortal/Images/Viewer?fileName=cf0b6610-3e1a-4ec3-ac65-9ed7b08172c0.png)
- Enter Portal Username and Password
- Click Submit
- Click Accept on the message
- The VPN connection should be active and there will be a small key icon next to the Wifi icon in the bottom-right system tray.
![](https://servicecenter.twu.edu/TDPortal/Images/Viewer?fileName=257007c8-95b4-4504-8ef1-3fbb9f00efab.png)
Disconnect VPN
- Click on bottom right system tray (Time/Wifi Icon area).
- Click on the VPN icon.
- Click the Disconnect button.
![](https://servicecenter.twu.edu/TDPortal/Images/Viewer?fileName=be07ecc8-b7da-4ed8-ae36-4cfd9a6ce7ea.png)
For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.