Duplicate Blank Emails Being Sent

Tags Outlook

If a user is experiencing an occasional blank email being sent after they send a new email message, please check the following settings:

  1. Select Settings icon then click Options
  2. Click Settings, then Disabling read receipts for Microsoft Office 365 mailbox
  3. Under read receipts, select Never send a response
  4. Click save

 

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.

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