Duplicate Blank Emails Being Sent

If a user is experiencing an occasional blank email being sent after they send a new email message, please check the following settings:

1. Select Settings icon then click Options
2. Click Settings, then Disabling read receipts for Microsoft Office 365 mailbox
3. Under read receipts, select Never send a response
4. Click save

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.