Mission
Empower an agile, digital university and elevate technology as a strategic institutional asset.
Values
- Collaborative: serving as strategic partners and co-creators with our university constituents
- Human-centered: designing systems and services that focus on people and their use of technology, not the technology itself
- Innovative: pioneering new ways for delivering value
- Accountable: challenging ourselves and our teammates to bring the highest levels of professional excellence, agility, and passion to our work
- Transparent and inclusive: engaging our community through open communication and shared decision-making
Strategic Priorities
Student-Centered
Strategic Actions
- Deliver personalized, mobile student experiences
- Enable student retention & success
- Champion career-ready digital citizens
Keywords
research • need-driven • students first • externally aware • student-centered • personal connections
What It Means
Prioritize & invest in technologies that directly impact student experience, retention & success
Expose students to technology they will encounter in the workplace (eg, modern collaboration, productivity, career-specific & research tools)
Prepare students who can “thrive in a constantly evolving technological landscape” (ISTE)
Digital Workplace
Strategic Actions
- Empower confident, digitally-savvy faculty & staff
- Streamline & digitally transform processes
- Modernize productivity tools for the workforce
Keywords
digital dexterity • empowered • paperless • process efficiency • training • embracing change • communication • transparent • well-defined
What It Means
Focus on skills development, user agility & adaptability, appropriate minimum technology skills for faculty and staff, and self-help/self-service options over a “do it for you” approach
Reengineer processes to take advantage of digital capabilities
Provide modern technology tools that foster communication & collaboration, & enhance employee productivity (expectations for both tools & employee skill set)
Seamless & Connected
Strategic Actions
- Architect an integrated & optimized technology ecosystem
- Enable anytime, anywhere access from any device
- Deliver modern & intuitive information & systems
Keywords
Integrated • optimized • modern • responsive • personalized • adaptable • flexible • fast • cohesive • intuitive • networked • accessible • intentional • standardized
What It Means
Maximize the use of systems out-of-the-box; optimize for the fewest possible systems to meet user needs & university objectives
Streamline our environment with an intentionally-designed ecosystem architecture & applications that are seamlessly integrated
Acquire or develop information & systems that is/are modern, intuitive, interoperable, device agnostic, highly available (anytime, anywhere), customizable/personalizable, & sustainable
Shared Stewardship
Strategic Actions
- Meaningfully safeguard privacy & security
- Enable data-driven decision-making using a ‘single source of truth’
- Promote shared responsibility for technology & collaborative decision-making
Keywords
collaborative • communication • shared goals/responsibility • governance • agency • accountability • aligned • strategic • goal-oriented • standardized • transparent • data-driven
What It Means
Create a culture of shared responsibility around data, privacy, security, & technology
Eliminate silos in data & improve data access, transparency, quality, reliability, & governance
Work collaboratively to make institutionally-focused technology decisions for the greatest good, rather than as individuals or in silos