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Hardware Discounts

  1. Services
  2. Technology
  3. IT Professional Services
  4. Discounts
Features TWU has arranged discounted pricing for items such as pc, mac, or tablets with the companies listed below. To take advantage of the discounts, users must click into the stores from these

Usernames and Passwords (Pioneer Portal)

  1. Services
  2. Technology
  3. Security
Features A user’s TWU portal username and password grants access to the network and many University systems, such as email, Web Advisor, and financial systems. Students must apply to the University

Spam Filtering Service (Proofpoint)

  1. Services
  2. Technology
  3. Security
Features IT Solutions uses Proofpoint Enterprise Protection to block known and unknown vectors. Proofpoint blocks: Polymorphic and zero-day malware Weaponized attachments Malicious

Moving Computers (Inventory Control)

  1. Services
  2. Technology
  3. Computer and Device Support
Features A computer move generally entails removing all cables and peripherals and carrying the components to a different location and re-connecting the computer in the new location with cable

Personal Webspace (Google Sites)

  1. Services
  2. Technology
  3. Collaboration
Features Students, faculty, and staff may create their own wiki and websites with Google Sites. Google Suite features Sites, an application that allows individuals to create and collaborate on

Database Administration

  1. Services
  2. Technology
  3. Wifi, Network, and Servers
Features Oracle and Microsoft SQL database administration is available to faculty and staff in academic and administrative departments that require it for applications or standalone databases

Web Conferencing Classrooms

  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
Features Web conference classrooms are technology enhanced classrooms with web conferencing equipment. Denton Web Conferencing Classrooms ACT 301 MCL 501 MCL 505 Dallas Web

Classroom A/V Technologies

  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
Features IT Solutions provides support for Classroom Audio and Visual (A/V) technology. Classroom hardware includes some or all of the following: A desktop computer Monitor Interactive

Managed Workstations and Patch Management

  1. Services
  2. Technology
  3. Computer and Device Support
Features The patch management service enables Technology staff to deploy critical security patches to computers across campus. On Saturdays, TWU computers are rebooted, allowing Technology

Anti-virus and Malware Protection

  1. Services
  2. Technology
  3. Computer and Device Support
Features TWU has chosen MalwareBytes, as our End-Point protection solution for TWU devices. MalwareBytes, an enterprise solution that provides the highest possible level of protection, and ensures

View an Employee Payslip on Portal

  1. Knowledge Base
  2. Technology
  3. Software
Login to Pioneer Portal. Click My Tools. Click Faculty/Staff Tools. Click Payslip (Historical: FY2022-2023 and older). Current payslips are visible in Oracle Cloud. For additional

ID Cards, Card Readers, and Access Control Systems

  1. Services
  2. Technology
  3. Security
Features The TWU Pioneer ID Card is more than just your official school identification. It can pay for meals at TWU retail food locations or the Dining Hall. It can get you into buildings and

Comparing Collaboration Software

  1. Knowledge Base
  2. Technology
  3. Software
Feature Google Meet Zoom for Education2 RingCentral Microsoft Teams Who can use this? Faculty, staff

Training Resources: All Employees Management

  1. Knowledge Base
  2. Technology
  3. Training
LinkedIn Learning Learning Path: Advance Your Skills as a Manager Online, On-Demand       14 hours 33 minutes       Free Coursera.com: Coaching Skills for Managers Online, On-Demand

Google Suite and YouTube Resources

  1. Knowledge Base
  2. Technology
Faculty and Staff can use Google Suite of apps and / or gmail in many ways to store information, increase productivity, and control levels of access to information. The Google Suite of apps is