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​If experiencing issues with a Wi-Fi connection, try the following steps. Restart Wi-Fi Select the Wi-Fi icon in the top right-hand corner in the menu bar. Select turn off Wi-Fi. Select the Wi-Fi...

Only some of the information in the Technology Services Suite is viewable by the public. To see all of the available information, sign on with TWU Pioneer Portal credentials through the link in the... ... My Recent. Access the Technology Services Suite through this link. Sign In to see more! Only some of the information in the Technology Services Suite is viewable by the public. To see all of the...

A captioned video of these instructions is available on YouTube. Navigate to https://servicecenter.twu.edu/TDClient/Requests/ServiceCatalog (from within the Catalog, click on Services). Log on with...

Explanation of how to use the Request Service button to access support for the various TWU services. ... A captioned video of these instructions is available on YouTube. Navigate to the TWU Service Catalog. Find the service entry for which assistance is required. Click Request Service. If prompted,...

The TWU Course Evaluation system requires JavaScript be enabled to work properly. ... Here is a comprehensive list of guides to enable JavaScript in browsers and on iPads/iPhones. For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu,...

Instructors are able to (1) view completed evaluations after they are released for the term and (2) add/edit questions for their evaluations. ... My Tools > Edit My Course Evaluation Questions or access the system directly. At 2nd login screen, enter the username@twu.edu with password. View results Percent of section completed will be...

Click Finder and select Applications under Favorites. Open Microsoft Outlook. Select Outlook in the menu-bar and select Preferences. Select the Signatures icon. Select the Standard signature (if...

​Occasionally, a pipe-delimited file is required for a process rather than a comma-delimited file. A setting in the Control Panel will have to be changed in order to accomplish this task. ... All Control Panel Items > Region and Language. The Region and Language dialog box will appear. Click Additional Settings. The Customize Format dialog box will appear. The Numbers tab (which is the...

Classroom computer does not play audio through the installed speakers. When waking from sleep, Windows will sometimes switch to the first audio output device it sees, rather than the... ... If the volume level on the computer and the A/V control system is turned up, but the computer audio does not play through the system speakers, the default audio device may need to be changed in...

Start the IBM SPSS License Authorization Wizard Windows ​​​​ Open the Start menu. In the list of programs, find a folder called either SPSS or IBM SPSS Statistics. Open that folder. (on Windows 10,...

Light version. Select the Use the light version of Outlook check box. Click Save. To view changes, log out and close the browser before logging in again. See Getting Started in Outlook Web App -...

Initiate a Chat Session Initiate chat with the Service Desk through techchat.twu.edu. Select association: Student, Faculty/Staff, or Visitor. Type in First Name, Last Name, and Email address. Enter...

Steps to turn off cache mode to update Directory to show new employees ... 1. Close Outlook 2. Click Start, Control Panel, Mail (change to small icons if the Mail icon does not display) 3. Click E-mail Accounts 4. Click the twu.edu email account 5. Click Change 6. Uncheck...

iOS User unable to setup additional iOS devices for TWU Outlook account. System warning message declares Exchange limitation of 10 devices. ... Microsoft Exchange Server 2010 sets a limit of ten mobile devices that can connect to each Exchange account. Log on to https://owa.twu.edu​ Click on the cog wheel in the upper right. Choose...

To drop a course, please follow the directions on the undergraduate catalog site: http://catalog.twu.edu/undergraduate/academic-information/standards/dropping-course/ For additional support,...