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​Within Student Finance Self-Service, students will be able to view their account summary, account activity, registration activity, registration statement, and make a payment online.

TWU Dallas technology and study services.

Explanation of how to use the Request Service button to access support for the various TWU services.

We all do it. We run into technical difficulties, and we reach out to the person we know can help. This seems like a good idea at the time, but the TWU has the TWU Technology Service Desk that will almost always be a better bet for the first contact. Here are some reasons to start with the Service Desk, rather than your favorite IT person.

Some TWU departments maintain services, knowledge base articles, FAQs, and/or ticketing through servicecenter.twu.edu. This article gives a general overview of the Service Center.

Only some of the information in the Technology Services Suite is viewable by the public. To see all of the available information, sign on with TWU Pioneer Portal credentials through the link in the upper-right corner.

Certain programs require each student to submit an Independent Student Disclosure form if they reside outside of the State of Texas.  We intermittently moved this process to Portal, where students complete them online.  However, we need to integrate this more directly into the registration process. By including these in the Registration To-Do List in Self-Service, we can ensure students who are required to submit a disclosure must do so prior to registering for courses

When instructors perform a Show, the students’ mice and keyboards are automatically locked. Instructors can lock students’ keyboards and mice at any time.

Instructors have option to view and control student machine functions. The student’s screen will be displayed in a window on the instructor workstation.

Instructors have the option to reboot or log out a student machine.