Pioneer Alert Signup Instructions: Students

TWU Pioneer Emergency Notification information will be used to send emergency communications about campus safety situations, evacuation, or campus closings due to inclement weather or other situations.

1. Open a browser and navigate to the Self-Service address: https://selfservice.twu.edu
2. Log on with user name and password.
3. Click Registration To-Do List.
4. Next to Update your Pioneer Emergency Alerts, click the Click Here to Update link.
   • Alternately, click on User Options > User Profile > Pioneer Emergency Alerts.
5. Fill out applicable fields.
6. Click Submit.

After submitting the form, a confirmation email is sent to the TWU email address confirming changes were made.

If you have graduated or separated from the University, use these steps to unsubscribe from Pioneer Alerts:

1. Go to https://portal.twu.edu/pioneer-alert.asp
2. Log in and select NO to any of the questions asking about subscribing to the different alert groups.

The TWU email can't be removed from the page, but the other information should be able to be removed without any issue.

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu,techchat.twu.edu, or submit a request through the Technology Service Catalog.