Storage Quotas for Google and Microsoft 365

To support efficient, secure, and sustainable data management, Texas Woman’s University will implement storage quotas for Google and Microsoft 365 accounts effective August 1, 2026. These quotas follow industry best practices and ensure equitable access to storage resources for all users. Storage limits apply to active accounts only and do not impact Alumni Email accounts. Accounts that exceed assigned storage limits may experience restricted functionality, including the inability to upload files or send/receive email until storage is reduced.

Storage Quotas

Google Drive & Email (Combined Storage)

Microsoft 365 (OneDrive & Email Combined Storage)

Microsoft 365 services (OneDrive, SharePoint, and Exchange/Email) are backed up through the university’s enterprise backup solution.

Monitoring and Managing Storage

Users are encouraged to regularly monitor their storage usage in both Google and Microsoft 365.

If approaching or exceeding quota limits, take the following actions to clean up, archive, or move data to an appropriate storage solution, such as OneDrive or X Drive: 

• Manage Storage Space on OneDrive
• Manage Google My Drive & Shared Drives

Back up and Retain Important Files

Files that must be preserved for long-term use or compliance purposes should be retained appropriately.

To preserve critical data: 

• Transfer important files to OneDrive or X-Drive
• Some files may be subject to retention requirements under the TWU Records Retention Schedule. Review the schedule before deleting any data.

Additional Storage Requests

Requests for additional Google or Microsoft 365 storage may be submitted through the Technology Service Center and will be reviewed on a case-by-case basis.

Support

Contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, submit a request through the Technology Service Catalog, or submit a request by clicking Request Service on this page.