Access to TWU Email (Emeritus faculty)

Background

This provides step-by-step instructions for Emeritus to access their TWU email using Microsoft O365 portal. 

Steps to check your Email

  • Open a web browser( Chrome, Safari, Firefox..)
  • Go to Microsoft Office Portal or click on https://portal.office.com and Enter.
  • Sign in with TWU email address (e.g. APerson@twu.edu)  Click Next.
  • Type TWU Password and click sign In. Forgot password? Reset it. 
  • After a password change, wait about 10 minutes before signing on to Google.
  • If immediate assistance is required, please contact the IT Service Desk Phone: 940-898-3971.
  • Verify multi-factor authentication (MFA) Article - Turning on Multi-Factor-Aut... . You may receive a code on your phone. Scan or Enter and click Verify to continue.
  • On the office portal homepage, click the outlook icon(envelop icon with O). This will open your email inbox.             
  •                                                                                                     
  •  You can now manage emails as usual.

Troubleshooting:

  1. To set up Microsoft 365 MFA for your account, please follow Set up an authenticator app as a two-step verification method - Microsoft Support
  2. When typing your password make sure Caps Lock is off.

 

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