Texas Woman’s University is strengthening its security posture by enabling multi-factor authentication (MFA) (also referred to as two-factor authentication (2FA) or two-step verification) for specific systems across the University. MFA adds an extra layer of protection when accessing accounts and requires users to enter more information than just a password. For example, along with the password, users might be asked to enter a code sent via voice or text message or tap a verification prompt via a secure app on their phone.
We use a variety of applications for multifactor authentication. Two of the most common being Google 2-step and Microsoft 365 MFA.
Enable Microsoft 365 MFA
TWU recommends setting up Microsoft 365 MFA using one of the following options:
Note: You may choose a default and an additional option and change two-step verification settings anytime.
To set up Microsoft 365 MFA for your account, please follow the steps detailed in this “Set up your Microsoft 365 sign-in for multi-factor authentication” help article.
Why do I see an Account Error message like this?
Enrolling in Microsoft 365 MFA turns on MFA for your entire TWU Microsoft 365 account. When you log into Microsoft 365 using your TWU Portal credentials, you will be asked for your second factor. This includes checking Teams or accessing other applications in Microsoft 365.
For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.
Do I have options other than the Microsoft Authenticator app?
You can click I want to set up a different method and enroll your phone to receive a text message or a call. It’s recommended that you use your personal number for Microsoft 365 MFA.
What can I expect after I enroll?
When you log into Microsoft 365 using your TWU Portal credentials, you will be asked for your second factor authentication. Microsoft 365 includes Teams, Office 365, and other Microsoft cloud-based applications.
Microsoft 365 Multi-Factor Troubleshooting
What if I get a message to update my browser?
You can click the link under "You could also try to access", which will take you to a log in screen where you can proceed with the MFA setup.
