If a user receives an error that the software can't be used in a virtual environment:
- Click the Start Menu
- Locate "Device Manager"
- Look for any references to VM or Virtual Machine drivers
- If found, uninstall and reboot the device and it should function
- If no VM drivers found, the user will need to contact Respondus support directly
Please see the following documentation from Respondus regarding this issue:
https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/201/25/i-receive-a-warning-the-browser-cant-be-used-in-virtual-machine-software-such-as-virtual-pc-vmware-and-parallels
Lockdown browser accessibility has a Zoom feature that goes to like 200%; click the "i" to change the setting; can find info on other universities' KBAs, if needed