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TWU Network

  1. Services
  2. Technology
  3. Wifi, Network, and Servers
Features Technology researches, documents, and implements different methods for computers to communicate.  This includes implementation and maintenance of switches and routers to connect the

IT Solutions Organizational Chart

  1. Knowledge Base
  2. Technology
  3. About IT Solutions
IT Solutions     Jason Tomlinson, VP of Finance & Administration and VP of IT Solutions (Interim CIO)    {Vacant}, Chief Information Officer    Cori Trevino, Deputy CIO & Director, Customer

Wifi Troubleshooting on Mac

  1. Knowledge Base
  2. Technology
  3. Software
​If experiencing issues with a Wi-Fi connection, try the following steps. Restart Wi-Fi Select the Wi-Fi icon in the top right-hand corner in the menu bar. Select turn off Wi-Fi. Select

Force Quit Applications

  1. Knowledge Base
  2. Technology
  3. Software
If an application becomes unresponsive and locks up, force quit it and re launch the application.  1. Select the Apple icon in the top left-hand corner. 2. Select Force Quit. 3. Select the

Locate books for course(s) this semester

  1. Knowledge Base
  2. Technology
  3. Student Services
​​Log into WebAdvisor at webadvisor.twu.edu​ with TWU username (not email address) and password. Click on the Student tab. Under the Registration section, click Get My Books Select Term and

Excel: How to Wrap Text in a Cell

  1. Knowledge Base
  2. Technology
  3. Productivity Software
In a worksheet, select the cells to format On the Home tab, in Alignments group, click Wrap Text. Alternatively, right-click on the selected cells, choose Format Cells..., click the Alignments tab

View Livestream in Internet Explorer 11

  1. Knowledge Base
  2. Technology
  3. Software
1. Press the Alt key to display the menu bar. 2. Click the Tools menu. 3. Select Compatibility View Settings. 4. In the Websites added to Compatibility, list, view and highlight

Purchase software using TWU Software Discount

  1. Knowledge Base
  2. Technology
  3. Software
Access the TWU on the Hub store. Sign in to the site (click the ‘Sign In’ link in the upper-right), or create an account as follows: Click the ‘Sign In’ link on any page and then click the

Install TWU-provided software on a TWU device

  1. Knowledge Base
  2. Technology
  3. Software
Windows OS ​​Click Start. Type Software Center (or navigate to C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Endpoint Manager\Configuration Manager) Select the checkbox to

Install Google Drive for desktop (formerly Google Drive File Stream)

  1. Knowledge Base
  2. Technology
  3. Productivity Software
Google Drive files are accessible on the computer with Drive for desktop through File Explorer. Options include: Save specific files and folders offline, including both My Drive and Shared

Google Forms in Outlook Email

  1. Knowledge Base
  2. Technology
  3. Productivity Software
When sending a Google form, there is an option to include the form in the body of the email. In certain versions of Outlook, the recipient may not be able to complete and submit the form in the

Colleague-Request an Account

  1. Knowledge Base
  2. Technology
  3. Student Information Systems
Faculty and Staff are eligible to request a Colleague account Login to Pioneer Portal Click My Tools In the Faculty/Staff Tools section click Request Colleague Account Enter first and

Colleague-Using XTRNU to Run Unofficial Transcripts

  1. Knowledge Base
  2. Technology
  3. Student Information Systems
​Prerequisites Staff member must have Colleague Mnemonic XTRNU available through the ST – Student System with Read/Edit access. Staff member's Staff and Volunteer (SVM) record must include the

Colleague-Using TSUM to View Test Scores

  1. Knowledge Base
  2. Technology
  3. Student Information Systems
Access Colleague (webui.twu.edu) In the mnemonic lookup window located at the top center of the page type in the mnemonic TSUM to access the Test Summary screen. Type in one of the following to

Creating Accessible Multimedia and Web Content

  1. Knowledge Base
  2. Technology
How to Make Audio Descriptions PDF Accessibility WCAG 2.0 Compliance WCAG Accessibility Cheat Sheets National Center on Disability and Access to Education (NCDAE) Cheatsheets LinkedIn