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Three-Way Calling Using a Polycom Voice Point
Note: TWU’s conference room telephone system supports a maximum of three parties on a conference call regardless location. This phone must be plugged into a working digital line phone jack. To...
Perform a Channel Scan (Charter Cable TV Service)
Press the “Menu” button on your remote or search for the “Menu” from your TV Go to “Setup” or “Settings” Go to “Installation” or “System” or “Channels” Go to “Scan channels”, “Program channels”,...
Charter Cable TV Channel Line-Up
# Channel Name # Channel Name 3 CBS - KTVT 33 TLC 4 NBC - KXAS 34 Spike 5 CW - KDAF 35 SyFy 6 ABC - WFAA 36 Food Network 7 FOX - KDFW 37 History 8 PBS - KERA 38 Lifetime 9 MyTV - KDFI 39 Hallmark...
International Calling
Features CenturyLink worldcard Calling Card international service originates from many international locations which terminate calls to the US. Calls originating in the U.S. and Canada terminate to...
Using Public Folders with Voicemail
Folder owners have the access/permission to add & remove personnel that will be checking the messages. Any person checking the voicemail for 8xxxxx must be listed as a folder owner. Add “MICADMIN”...
View Employee Directory Information
To review the information currently on the INTERNET Navigate to the TWU homepage Click Directories (found in the upper right corner) Use the box labeled Search by Last Name Type in last name Click...
Getting Started: New Employees
Welcome to Texas Woman’s University! IT Solutions is committed to service. There are many available systems and options new employees may need to access as they start their new position. Where to...
Pioneer Alert Signup Instructions: Faculty and Staff
TWU Pioneer Emergency Notification information will be used to send emergency communications about campus safety situations, evacuation, or campus closings due to inclement weather or other... ... TWU Pioneer Emergency Notification information will be used to send emergency communications about campus safety situations, evacuation, or campus closings due to inclement weather or other...
Connecting to a TWU desktop from off campus (Remote Desktop)
Open Remote Desktop and connect to your TWU Desktop ... Step 1: Connect to TWU VPN with Duo Security Two-Factor Authentication Before connecting to a TWU desktop from any device, both Cisco Anyconnect and DUO Authentication must be installed and...
Campus Emergency Phones
TWU maintains an extensive network of Emergency Phones located throughout each campus. These phones are placed within all buildings, elevators, parking structures/lots, and along walkways between... ... General Emergency Phone Information: Emergency Phones can be used to request assistance or an escort, report suspicious activity or crime in progress, and any other form of emergency. The phones...
Google Forms in Outlook Email
When sending a Google form, there is an option to include the form in the body of the email. In certain versions of Outlook, the recipient may not be able to complete and submit the form in the...
Change a Portal Password
To change or reset a Portal password, navigate to apps.twu.edu/resetpassword/reset1.aspx To reset or change an Alumni password, navigate to Portal, and use the forgot/reset tool link. In addition,...
iPhone: Lookup a Phone Number or Email Address in Exchange from the TWU Global Address List
TWU faculty or staff members' telephone extensions are available in the TWU Global Address List. Tap Contacts and then tap Groups. Select the Exchange account. This may appear as username Global...
File Storage and Sharing Options: X-Drive vs. Google Drive vs. OneDrive
The University community has many options for shared file storage. Google Drive and the “X-Drive” are free to faculty, staff, and students and supported by IT Solutions. ... The University community has many options for shared file storage. Google Drive, OneDrive, and the “X-Drive,” are free to faculty, staff, and students and supported by IT Solutions. Each of these...
Out of Office or other Automatic Reply in Public Folders
Public folders feature auto-reply. This feature can be used for Out of office or other automated responses. ... User needs Owner and "Send As" permissions to set auto-reply In Outlook, locate the public folder. Right-click on the folder and click Properties. A folder properties window will open. Click Folder...