NetSupport School - Screen Capture

Screen Capture enables the instructor to take a snapshot of the current student screen while viewing or scanning and allows the instructor to save the current screen contents to a file. The machine name, student name, date, time and product name will also be recorded on the screen capture when saved.

Capture a Student's screen while viewing

1. Click the Capture Screen shot icon on the toolbar.
2. A Save As dialog box will appear.
3. Click This PC.
4. Click username (\\xdrive.twu.edu) (X:)
5. Click My Personal Folder
6. Click destination folder or subfolder.
7. Type in a file name.
8. Choose Save as type: one of the three different file formats, .BMP, .JPG, .JPEG, and .PNG.
9. Click Save.

Capture a Student's screen while scanning

1. Click the Capture Screen shot icon on the toolbar.
2. A Save As dialog box will appear.
3. Click This PC.
4. Click username (\\xdrive.twu.edu) (X:)
5. Click My Personal Folder
6. Click destination folder or subfolder.
7. Type in a file name.
8. Choose Save as type: one of the three different file formats, .BMP, .JPG, .JPEG, and .PNG.
9. Click Save.

Notes:
When scanning multiple students, a student screen must be active (highlighted) for the screen capture feature to become available.
When capturing in the Scan session (one student at a time), auto scan is temporarily suspended until the screen capture operation is complete. Once complete, auto scan is re-enabled automatically and the scan of the next student continues.

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.