NetSupport School - Scan Students

The Scan function enables instructors to cycle through each connected student in turn, displaying its screen on the instructor station. It is an alternative to viewing multiple students in scaled windows, which may cause their screens to be unreadable. Multiple student screens can also be scanned in one Scan window.

1. Click Group.
2. Click Scan.
3. The Scan dialog box will appear.
4. By default, all students will be included in the scan. To deselect specific students click next to the student name.
5. Select the Scan Interval.
6. Select Display one Client at a time or Display multiple Clients at a time. If selecting multiple students at a time, use the drop down menu to determine the number. (For example: 2 x 2 will show 2 screens across, 2 screens down)
7. Click Scan.
8. The Scan window will appear and immediately show the first student(s) in the sequence. It will cycle through the selected students, showing their screens on the instructor station until the scan is ended.
9. To end the scan, click X in the upper right corner of the window.

The toolbar buttons for a single student Scan have the following functions:

• Previous, Auto Advance and Next buttons
  Instructors can turn auto timing on or off from the Scan window toolbar, or choose to move forwards or backwards between individual Students. The Previous button shows the previous Student screen scanned. The Next button shows the next Student’s screen in the scan cycle.

• Scale to Fit
  Choosing the Scale to Fit button will re-size the student machine screen to fit the window in which it is displayed.

• Full Screen
  When scanning in full screen mode, the floating Scan toolbar is available to control the window.

• Capture Screen Shot
  A snapshot of the current Student View window will be taken. Enter a file name and save the current screen contents to a file.

The toolbar buttons for a multiple student Scan have the following functions:

• Previous, Auto Advance and Next buttons
  The insctructor can turn auto timing on or off from the Scan window toolbar, or choose to move forwards or backwards between individual Students. The Previous button shows the previous Student screen scanned. The Next button shows the next Students screen in the scan cycle.
• Scale to Fit
  Choosing the Scale to Fit button will re-size the student machine screen to fit the window in which it is displayed.
• Maximize
  To enlarge a student View window. This button will be greyed out until you select a student View window. To maximize the student View window, click the Maximize button or click the box in the top right-hand corner of the Client View window.
• Lock
  To lock a selected Student’s keyboard and mouse. To unlock, click Lock again. (When the scan is stopped, the keyboard and mouse will be unlocked)
• Chat
  To initiate a chat session between a student and the instructor.
• Share
  To view a student in Share Mode.
• Capture Screen Shot
  A snapshot of the current student View window will be taken. Enter a file name and save the current screen contents to a file.

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.