Update Your @twu.edu Apple Account

If you received an email from Apple regarding your @twu.edu Apple ID, action is required. Texas Woman's University is reclaiming the @twu.edu domain to manage institutional accounts. If you currently use your @twu.edu email address for a personal Apple Account, you must transfer the account to a personal email address.

Choose an Option

  • Option 1: Transfer your account now — Recommended: Update your email address before October 22, 2026
  • Option 2: Wait until after October 22, 2026: Apple will automatically assign your account a temporary email address. You can update it later.

Option 1: Transfer Your Account Now

  1. Select Get Started in the email from Apple, or go to appleid.apple.com and sign in with your current @twu.edu Apple Account. 
    Note: If you don't remember the password, click Forgot Password link and follow the instructions to reset the password.
  2. Select Keep as a personal account when prompted.

Important: Apple may also present an option to transfer your Apple Account to Texas Woman's University. Do not select this option if your account contains personal information. Transferring the account to TWU changes it to a Managed Apple Account owned and managed by the university, which may have different features and restrictions than a personal Apple Account.

  1. Choose a new email address:
  • Recommended: Select Create an iCloud email at iCloud.com and create a new email address.
  • Or: Enter an existing personal email address, such as Gmail, Yahoo, or Outlook.

Important: We strongly recommend creating a new @icloud.com email address. Existing personal email addresses may already be linked to another Apple Account or used as a recovery address. Do not enter an existing @icloud.com address, as it may already be associated with another Apple Account.

  1. Follow the prompts to confirm your new email address.

Your Personal Account After the Transfer

  • Login: Your new personal email address
  • Password: Your existing password remains unchanged.
  • Data: Your subscriptions, purchases, iCloud data, and Family Sharing settings remain intact.

What Happens to Your @twu.edu Account?

TWU will create an official Managed Apple Account using your @twu.edu address and TWU credentials. This account will be used for university-related Apple services and features, including iCloud backups, contacts, biometrics, and other institutional tools.

Option 2: Wait Until After the Deadline

If you do not update your email address by October 22, 2026, Apple will automatically move your personal account to a temporary email address. Your temporary email address will follow this format: username-twu.edu@temporary.appleaccount.com You will still need to update the email address later to regain full access to your personal Apple Account.

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, or submit a request through the Technology Service Center.