How to Contact Your Advisor

Stellic allows students to communicate with their assigned academic advisor directly through the platform.

Send a Message to Your Advisor

  1. Navigate to https://stellic.twu.edu/
  2.  Sign in using your TWU email address and password
  3. Complete Multifactor Authentication (MFA) when prompted
  4. From the Home tab, locate your assigned advisor or select the Messages tab
  5. Select your advisor to open the messaging option
  6. Enter your question or message
  7. When contacting your advisor, include enough information to help them understand what you need assistance with. For example:
  • The reason you are contacting your advisor
  • The course, degree requirement, or academic concern you have questions about
  • Any relevant dates or deadlines
  1. Review your message and select Send

Your message will be sent to your advisor through Stellic.

Need Assistance?

If you need help using Stellic, support is available through the following options:

  • Live Chat: Use the live chat option within Stellic to get assistance
  • Stellic Support: Use the TWU Stellic ticketing system to submit a support request
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How to Find Your Advisor
Learn how to find your assigned academic advisor in Stellic. This article provides steps for accessing your Student Profile, locating your advisor, and viewing available advisor information and communication options.
How to Log In to Stellic
Learn how to log in to Stellic using your TWU credentials and Multifactor Authentication (MFA). This article also explains how to access your Student Profile and view information such as your academic program, assigned advisor, and current courses.
How to Schedule an Appointment with an Advisor
Learn how to schedule an advising appointment through Stellic, including syncing your calendar and selecting an available appointment time. This article also explains what to do if your advisor has not connected their calendar or no appointment times are available.