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Find support for Oracle Cloud using this brief form
If your question/issue/concern is NOT related to
Oracle Cloud
, please DO NOT complete this form. Instead, email servicedesk@twu.edu. Thank you.
How can we support you with Oracle Cloud?
In which area of Oracle Cloud are you needing support?
Access
Budget/Financial Services
General Question
Human Resources
New Chart Strings
Oracle Guided Learning (OGL)
Procurement
Reporting/Analytics
Uncertain
Effective Date
(mm/dd/yyyy)
Department
Expenditure Types
Capital
M&O
Travel
Scholarship
Salary/Wages
Clear
Fund Type
State
Designated
Sales & Services
Auxiliaries
HEF
Grants
Others (Describe below)
Approver Name for new Chart String
Do you need New Approver for Requistion
YES
NO
Chart String
New Approver Name
Old Approver Name
Report Name
If published, this will be the name displayed for this report in the TWU Report Catalog and allow other users to locate and quickly identify the report.
Report Title
The title should indicate the purpose of the report and help orient the audience to the information displayed within the report. In some cases, the report title may be the same as the Report Name.
Report Description
The purpose of this report and how it will be used. What business question or objective is this report helping to answer? What type of information or data will this report be based on? Please include any assumptions about the underlying data.
Report ID Number
If this is request is related to modifying, extending or changing an existing report, please enter the corresponding Report Number (begins with prefix RPT). Otherwise, leave blank.
Report Owner
The name of the individual or department who will be the owner of this report. Report Owners are required to validate the report's functional and technical requirements, and ensure the data contained and reflected in the report is accurate and correct.
Audience or Users
Who are the intended audience or users of this new report? Please describe according to a job role/function, department, or particular group of individuals/committee.
Frequency
Please indicate the frequency in which this report will need to be run. For reports needing to be due or submitted by a specific date, please provide the date in the Other option.
Frequency
Ad-hoc (as needed)
Daily
Monthly
Quarterly
Annually
Other
If Other selected, provide the date or frequency here.
If frequency selected was other, please provide the date or frequency here.
List All Chart Strings needed below
Provide any additional information
Please allow 3 working days to process your request. Thank you.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
* If you need a New Chart String, please complete the Chart String Request form on the
Financial Services website
and attach to this ticket below.
Attachment
File attachments associated with the ticket.
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Other Fields
Your name
Your first name
Your last name
Your email address
Your phone number