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Find support for Oracle Cloud using this brief form
If your question/issue/concern is NOT related to
, please DO NOT complete this form. Instead, email firstname.lastname@example.org. Thank you.
How can we support you with Oracle Cloud?
In which area of Oracle Cloud are you needing support?
Oracle Guided Learning (OGL)
What type of report support do you need?
Request New Report
If published, this will be the name displayed for this report in the TWU Report Catalog and allow other users to locate and quickly identify the report.
The title should indicate the purpose of the report and help orient the audience to the information displayed within the report. In some cases, the report title may be the same as the Report Name.
The purpose of this report and how it will be used. What business question or objective is this report helping to answer? What type of information or data will this report be based on? Please include any assumptions about the underlying data.
Report ID Number
If this is request is related to modifying, extending or changing an existing report, please enter the corresponding Report Number (begins with prefix RPT). Otherwise, leave blank.
The name of the individual or department who will be the owner of this report. Report Owners are required to validate the report's functional and technical requirements, and ensure the data contained and reflected in the report is accurate and correct.
Audience or Users
Who are the intended audience or users of this new report? Please describe according to a job role/function, department, or particular group of individuals/committee.
Please indicate the frequency in which this report will need to be run. For reports needing to be due or submitted by a specific date, please provide the date in the Other option.
Ad-hoc (as needed)
If Other selected, provide the date or frequency here.
If frequency selected was other, please provide the date or frequency here.
What question can we answer about Oracle Cloud?
For faster and more accurate support, please be as detailed as possible. Thank you.
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File attachments associated with the ticket.
Your first name
Your last name
Your email address
Your phone number