Search55 Results

Services or Offerings?
Portal (Pioneer Portal)
  1. Services
  2. Technology
  3. Administrative and Business
  4. Enterprise Software and Systems
Pioneer Portal is a user’s gateway to self-service.
Pioneer Portal Account Creation issue
  1. Services
  2. Report an Issue
  3. Report an Issue
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Usernames and Passwords (Pioneer Portal)
  1. Services
  2. Technology
  3. Security
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
SSO Authentication (Shibboleth)
  1. Services
  2. Technology
  3. Security
Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.
RingCentral / Phones
  1. Services
  2. Technology
  3. Communication
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
New Employee Tech Onboarding
  1. Services
  2. Technology
  3. Security
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Security Incident Response Reporting
  1. Services
  2. Technology
  3. Security
Reporting information security concerns or suspected security incidents.
Voice, Video, Text Chat (Google Meet, RingCentral, or Zoom)
  1. Services
  2. Technology
  3. Communication
Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.
University Scheduling
  1. Services
  2. University Scheduling
Faculty Commons - Watermark
  1. Services
  2. Faculty Commons - Watermark
Dallas Campus
  1. Services
  2. ITS Dallas
Houston Campus
  1. Services
  2. ITS Houston
Poster Printing Request
  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
The Center for Faculty Commons website can help with design and poster printing services.
Directory (Email and Telephone)
  1. Services
  2. Technology
  3. Communication
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
WebAdvisor (Colleague)
  1. Services
  2. Technology
  3. Administrative and Business
  4. Enterprise Software and Systems
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.