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Oracle Cloud Ticketing - Move a Ticket to Another App & Advanced Features
Move a ticket to another app; Advanced - merge and flag tickets, reporting & major incidents
Oracle Cloud Ticketing - Creating a New Ticket & Working Tickets
Creating a new ticket, taking or assigning a ticket, working tickets, and ticket statuses
Oracle Cloud Ticketing - TDNext Navigation
Navigation of Oracle Cloud ticketing application in TDNext
Oracle Cloud Tickets Process and Best Practices
Oracle Cloud Tickets Process and Best Practices
Visual Builder Studio - Admin and Setup
Some helpful tips on VB Studio and extending Oracle Applications.
Access to Add Costing and Employment Information
How to perform the required tasks without granting PII access.
Installing File-Based Data Import (FBDI) for Financials
Information about FBDI
Navigating to the Department Details
How to find / edit the department details
Oracle Support Logging Types
Oracle Support will often ask for logs to be gathered while performing an action. Describes some of the types of logs requested.
Vacation Rules for Oracle Workflow Notifications
Worklist Access for Oracle Workflow Notifications
You may grant someone short-term or "permanent" access to your Oracle Workflow items. This can be useful if you are out on vacation or other long-term leave and for individuals who need to track a PTF or other item through the approval process, when they are not the initiator/approver of the item.