NetSupport School - Groups

NetSupport School Group feature allows the instructor to determine groups by specific, random, or student selection. When students are grouped the instructor can show, scan, message, or chat with a particular group of students.

To Create a Group

During any group creation the screen may show a message "Not Responding" but allow time for the system to create the group.

Instructor assigned:

1. Click Group
2. Click New
3. The Group wizard dialog box appears. Enter a name and brief description of the group.
4. Click Next
5. The list of students is on the left under Available Clients. Select a student and click Add.
   To add all students click Add All.
6. Optional: To remove a student select the student in the right column under Group Members and click Remove.
7. When selection is complete click Finish.

Group Randomly 

1. Click Group
2. Click Group Randomly
3. A Group Randomly dialog box appears. 
   • Option 1: Check Assign Randomly
   1. Enter Number of groups.
   2. Click OK. 
   • Option 2: Check Student chooses
   1. Enter group names. Separate names with a comma.
   2. Click OK.

To remove a student from a group:

1. Navigate to the group.
2. Right click the student icon 
3. Select Remove From Group

To remove a group

1. Click the group tab
2. In the upper right corner click X
3. The NetSupport School dialog box appears. Are you sure you want to remove the group (name)? Click Yes.

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.