Access Requirements

1. Request a Colleague account
   •  Log in to the Pioneer Portal
   •  Enter First and Last name
   •  Click Create Account
2. Complete FERPA training
   •  Self-enroll through Bridge.

Logging In 

1. Go to Colleague (confirm working link with IT)
2. Log in using your TWU credentials

Navigating the System

1. Use student ID (preferred) or student name.
2. Select a mnemonic such as APPN (All student application information).(See Commonly Used Mnemonic Knowledge Base Article] for meanings of each code.)
3. Click OK and double-click the student record.
4. If a student has multiple programs:
   • Oldest program appears at the top.
   • Click the program you want to view.

Best Practices

• Do not share Social Security numbers.
• Only view students assigned to your department/program.
• Letters from students or departments are managed via OnBase.
• Follow graduate catalog standards for your program.

Security and Confidentiality

• Access is protected and should be used responsibly.

Support

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.