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- Sign in to alumni account at mail.alumni.twu.edu.
- Click the gear icon in the upper right and select Settings
- Click Forwarding and POP/IMAP'
- Scroll to the bottom of the page. In the Configure your email client section click the Configuration instructions link
- Choose the I want to enable IMAP option and follow the steps to enable IMAP on alumni account
- Select phone at the bottom of the page and instructions will appear on how to add the account to user’s phone or device
For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu,techchat.twu.edu, or submit a request through the Technology Service Catalog.