Call Queues are groups of Users or Extensions which receive queue calls to be answered by the next available member of the group. Calls are distributed one at a time to the people in the queue.
Updating the E911 Emergency Address allows you to implement changes to the physical address of a DigitalLine. The same address will be used by 911 to trace the origin of a 911 call in the US.
The Messaging Notifications feature has several options to be notified of voicemail, fax, or text messages. This article provides instructions on how to set up messaging notification settings of a user extension in the RingCentral online account.
RingCentral allows you to transfer a live call to a number of your choice. While transferring a call to a different number, you’ll have the option to transfer your call in one of three ways.
RingCentral features voicemail. Messages can be checked from the desktop, mobile, or web app.