Instructions for Accessing W-2 Form

Tags w2 W-2

The electronic W-2 forms are now available within Phoenix.  Instructions for accessing your W-2 form are listed below.  If you did not consent to receive your W-2 electronically, your W-2 form will be mailed to your home address by January 31st.

To Access your W-2 form electronically: 

  • Log-in to Phoenix on any TWU campus computer 
  • Choose TWU Employee Self-Service 
  • W-2  Information 
  • Right click anywhere on your W-2 form and choose print to print a copy

To sign up for electronic W-2:

If you have already consented to receive your W-2 electronically, no action is needed.  To sign up for electronic W-2, you may sign up through Phoenix, TWU Employee Self-Service from any TWU on-campus computer.  Choose W-2 Distribution Method and add the document type:  W-2.  Change the drop down menu to “Yes” for online and “No” for paper and you will begin to receive your W-2 electronically each year.  If you choose to receive your W-2 electronically, you will not receive a mailed copy of your form W-2.
Viewing your W-2 electronically is available on TWU campus computers only.

Frequently Asked W-2 Questions:

Why doesn’t my W-2 form agree to the gross income on my payslip?  Why doesn’t my W-2 form agree to my annual salary?

Box 1 (Wages, tips, other compensation) on the W-2 form is your taxable income.  Your taxable income can be obtained by reviewing your final payslip for 2016 (for most employees, this will be your 12/1/2016 payslip) and subtracting the YTD Pre-Tax Deductions from your YTD Gross Income.

What is the difference between Box 1 and Box 3 on my W-2 form?

Box 1 is your taxable income for federal income tax and Box 3 is your social security wages.  The difference between these amounts is any pre-tax retirement contributions such as ORP, TRS, 403(b) or 457 contributions.

What is Box 12 Code DD?

The reporting in Box 12, using Code DD, is the cost of employer-sponsored health coverage and is for your information only. The amount reported with Code DD is not taxable.

Other Items:

If you did not elect the electronic W-2 option and have questions on the status of your W-2 form, please email Jane Sewald at  Please allow the postal service sufficient time to deliver your W-2 form and reroute to a new address if you have moved.  If you have not received your W-2 form by February 16th, you can submit a request for a duplicate copy.

If you have other questions on the W-2 form, please email me at

Accessing Online W-2 Form


Article ID: 34430
Wed 7/26/17 4:19 PM
Fri 1/14/22 11:26 AM

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You may choose to access (print, and/or save) your W-2 in either Oracle (if on campus or connected to VPN) or Pioneer Portal. These are instructions for Pioneer Portal.