Zoom in Canvas (Students)

Zoom is a web conferencing and recording solution that is available in Canvas. Your instructor will use Zoom to meet with your class online, share an application, demonstrate a new concept, hold office hours, watch student presentations, and more. 

Web conferencing (Zoom, Google Meet) is an online service for live meetings, presentations, and training that supports real-time sharing of computer screens, individual applications or web-based content among two or more computers or mobile devices.

Create a TWU Zoom Basic Account

You will need to create a TWU Zoom Basic account to join Zoom meetings in Canvas. Creating your TWU Zoom Basic account only needs to be done once. To get started:

  1. Log into the Zoom Web Portal
  2. On the Zoom Web Portal sign in screen, click Sign In
  3. Select your username@twu.edu Gmail account
  4. Confirm the Activation email

You are encouraged to Join a Test Meeting from your desktop or laptop to make sure there are no issues when you join a live Zoom Meeting from your Canvas course.

  • Review Zoom System Requirements to verify that Zoom will work on your desktop or laptop.
  • Test your Zoom connection. By accessing the live Zoom test, you can ensure your Internet, audio, and video connections are working. Join a Test Meeting.
  • To request technical support, submit a Technology Service Desk email to start a ticket.


  • Confirm with your instructor if the use of mobile devices for Zoom Meetings is acceptable.
  • There is a mobile Zoom app that can be installed on your mobile device. Joining through the mobile app will reduce the features available to you in a Zoom Meeting.
  • In order to use the mobile Zoom app, you must first login at twu-edu.zoom.us
    • Add the Meeting ID and Password (from the Meeting Invite in the Canvas course)

Zoom in Canvas

If Zoom is available on your Course Navigation Menu, you can see all upcoming Zoom meetings and Cloud Recordings associated with that course. Follow these instructions to join a Zoom meeting from your Canvas course:

  1. Open your Canvas course.
  2. Join the Zoom Meeting
    1. Click the link provided by your instructor to join the Zoom Meeting OR
    2. Click Zoom, then click Upcoming meetings to see any meetings scheduled by your instructor. Click Join by the Topic to enter the Zoom Meeting.
  3. Complete the Meeting Registration form using your TWU username@twu.edu email address, Click Register

  1. Click the URL to Join the Zoom Meeting.

Once you have joined the Zoom Meeting:

  1. If there is a person assigned to type Closed Caption, click Closed Caption to view the closed captions at the bottom of your screen. To adjust the caption size review Viewing closed captioning and live transcription.
  2. If there is a sign language interpreter assigned, hover your mouse over the Participants image and and select Pin Video to view a specific speaker. Pinning another user's video will only affect your local view in the Zoom Room, not the view of other participants and will not affect cloud recordings. Review Pin Video for additional information.

Zoom Meetings will be saved as Panopto Recordings in your Canvas course:

  1. Open your Canvas course.
  2. Watch the Panopto Recording
    1. Click the link provided by your instructor to watch the Panopto Recording OR
    2. Click Panopto
    3. Navigate to the Panopto Recording and click the TItle

Note: Students should schedule (or record) personal or group Google Meet events unless you are provided different instructions by your Instructor.

Technical Support

To request technical support, submit a Technology Service Desk email to start a ticket.

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Article ID: 113412
Sat 8/8/20 3:05 PM
Sat 9/9/23 7:23 AM