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Cellular Discounts
Features
Mobile phone providers usually offer discounted rates to TWU employees, since TWU employees are also state employees. To see if employees can receive a discount on their service, simply
Software Discounts
Features
The Office of Technology has arranged discounts for TWU students, faculty, and staff. See twu.onthehub.com, to find discounted software prices to the university’s students, faculty and
Standard Software
Features
TWU is committed to providing access to software necessary for faculty, staff, and students to pursue their goals. To request a software installation, please contact the Technology Service
Technology Service Ticketing System
Features
Through the Service Center Client Portal, TWU faculty, staff, and students can request technology support and manage their service tickets. Self-service options include creating a ticket
Digital Signage
Features
Digital signage is a way of electronically displaying information on a screen.
Departments interested in digital signage may contact IT Solutions to receive consultation on product
On-Site Support
Features
Computer Peripheral Install and Support
IT Solutions staff will install and troubleshoot equipment that may include, but is not limited to, printers, scanners, multi-function devices
Voice, Video, Text Chat (Google Meet, RingCentral, or Zoom)
Features
Google Meet can be used to make/receive video or voice calls. All TWU faculty, staff, and students have a google account. There is also a mobile app available which allows for text
Mailing Lists (Listserv)
Getting started
Access the mailing list service at https://lists.twu.edu/ (access on-campus or connected via VPN)
Mailing lists (listservs) are subject to University Regulations and Procedures
Computer Allocation and Replacements
Features
Computer Allocation
Most full-time faculty and staff are allocated a single primary device based on their position and use case. This device is replaced on a replacement plan cycle
Conference Room Technology
Features
PC content can be shared in conference rooms.
Denton Open Rooms
ACT 502
ACT 602
Denton Department-Owned Rooms
ACT 1210 - Seats 15 - Features PC
BHL 101 Seats
Shared Email and Public Folders
Features
Public folders in Outlook are used to share information. For instance, a public folder might be for a departmental calendar, a message board, shared email, or a variety of other
Instant Messaging (Google Chat, RingCentral)
Features
Instant messaging (IM)
Audio, video and web conferencing
Presence
Mobility
Ad hoc screen sharing
Online meetings
Getting started and support
Contact the Technology
Cloud Storage (Google Drive, Microsoft OneDrive)
Features
Google Drive: My Drive & Shared drives
Comes with Google Docs, Sheets, and Slides, a collection of apps designed for developing documents, spreadsheets, presentations, and other files
Calendar (Google Suite and Outlook)
Features
Google Suite Calendar
Mobile interface and content
Calendar sharing
Sync with mobile devices
Multi-calendar view and/or overlay
Integration with Google Apps
Good
Classroom Technology Upgrades and Hardware
Features
IT Solutions provides audio visual design services to all areas of the University. This includes everything from TVs and projectors to microphones and speaker systems. IT Solutions will