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Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive... ... Features Google Drive: My Drive & Shared drives Comes with Google Docs, Sheets, and Slides, a collection of apps designed for developing documents, spreadsheets, presentations, and other files...

TWU utilizes both Microsoft Exchange and Google Suite for Education for email service. ... Conversation View Off Use the Chrome browser. Log out of the Chrome browser on shared computers. Chrome is already installed in all computer labs. If users would like to use Chrome on their...

Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus. ... Texas Woman’s University has updated its Pioneer Alert emergency notification system to continue its efforts to keep students, faculty, and staff safe and informed during emergency or crisis...

RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization. ... Features Instant messaging (IM) Audio, video and web conferencing Presence Mobility Ad hoc screen sharing Online meetings Getting started and support Contact the Technology Service Desk at...

Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus. ... Getting started Access the mailing list service at https://lists.twu.edu/ (access on-campus or connected via VPN) Mailing lists (listservs) are subject to University Regulations and Procedures....

TWU provides Google Suite for Education which includes the Sites application. ... Features Students, faculty, and staff may create their own wiki and websites with Google Sites. Google Suite features Sites, an application that allows individuals to create and collaborate on...

Everyone at TWU has access to network storage space. ... Features Network storage capability for all faculty, staff, and student employees is available through the X-Drive. Network data storage options for faculty and staff are provided through the...

The Technology Service Center is TWU's 100% web-based service request solution for technology support. ... Features Through the Service Center Client Portal, TWU faculty, staff, and students can request technology support and manage their service tickets. Self-service options include creating a ticket,...

Issues related to your TWU device or department owned devices ... Service Description Computer Issue The Information Technology team extends its support to troubleshoot and repair hardware components or peripherals specifically for staff and faculty on...

Report connectivity issues within the university campus network. ... Service Description Network issues Ensuring seamless connectivity is paramount, and the Information Technology team is dedicated to providing robust support for troubleshooting and resolving...

Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a... ... Features Public folders in Outlook are used to share information. For instance, a public folder might be for a departmental calendar, a message board, shared email, or a variety of other...

A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting... ... Service Summary Web conference as a service is provided to support groups needing to connect classrooms in various locations, along with connecting business (administrative) meetings from...

Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services. ... Features Google Meet can be used to make/receive video or voice calls. All TWU faculty, staff, and students have a google account. There is also a mobile app available which allows for text...

TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which... ... Features Store up to 200 voicemail messages Review voicemail messages via desktop/ mobile app, online account, phone, or email account Receive a fax in RingCentral Unified Communications desktop/...

Antivirus is protective software designed to defend a computer against malicious software. ... Features TWU has chosen MalwareBytes, as our End-Point protection solution for TWU devices. MalwareBytes, an enterprise solution that provides the highest possible level of protection, and ensures...