A number of factors can affect the speed of a VPN connection from an off-campus location into the TWU network.
- Speed of internet. Your home internet may run slow. You can test your speed at http://beta.speedtest.net/
- Windows Updates and background programs. If your home device is updating Windows or running other programs that require a good deal of processing power, your VPN connection may be affected.
- Cisco AnyConnect or older version? While older versions may work, you might contact the Technology Service Desk to upgrade to the latest VPN version.
- Wireless or wired? If you are connected to the internet through a wireless router, your speed will be affected. Try connecting your device directly to the modem with a network cable.
- Bandwidth bandits. Others in your home may be hogging your bandwidth with numerous devices running data-heavy applications.
- Updates needed. Be sure that your home device is fully updated. Learn more about device maintenance at https://servicecenter.twu.edu/TDClient/Forums/Questions/Details?ID=111165
- Restart the router/modem. Turn it off and back on again.
- Use Remote Desktop. Learn how at https://servicecenter.twu.edu/TDClient/KB/ArticleDet?ID=11861