Colleague-Request an Account

Summary

For faculty and staff to log into Ellucian Colleague, that person must first request that an account is created.

Body

Faculty and Staff are eligible to request a Colleague account

  1. Login to Pioneer Portal
  2. Click My Tools
  3. In the Faculty/Staff Tools section click Request Colleague Account
  4. Enter first and last name
  5. Click Submit. The request will be forwarded to the group that verifies and creates the accounts. Access the form directly by clicking this link: https://portal.twu.edu/CreateColleagueAcct.asp

NOTE: If an error occurs, please email HR at HRrecords@twu.edu to request a Colleague PERSON RECORD be created.

Once confirmation has been received from HR that a PERSON RECORD has been created, please repeat the steps above to request a Faculty and Staff Colleague account.

Once the Colleague account is created, request access to  "mnemonics" that grant the ability to lookup specific data within Colleague. See this article for more information: https://servicecenter.twu.edu/TDClient/Forums/Questions/Details?ID=108532

For additional support, contact the Technology Service Desk at 940-898-3971servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.

 

Details

Details

Article ID: 29875
Created
Tue 5/2/17 10:47 AM
Modified
Wed 1/31/24 1:10 PM

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Faculty, staff, and advisors may use these common mnemonics when working with students in the registration process. Supervisors must request mnemonics for employees. Access is granted by the department with mnemonic ownership. When requesting mnemonics, please indicate inquiry or edit mode.
Ellucian, the parent company of Colleague, provides several overview videos.

Related Services / Offerings

Related Services / Offerings (1)

Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.