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1. Go to Start > Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings.
2. There should be a local area connectionwith a description saying "Cisco Systems VPN Adapter..."
3. Right-click on that local area connection and click Enable.
4. Verify VPN is able to connect.
For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu,techchat.twu.edu, or submit a request through the Technology Service Catalog.