Resolve 'You need permission' when trying to access Google Forms or Google Docs

Summary

When trying to access Google Forms or Docs, this error message can appear. This occurs when signed into another Google service with a different Google address.

Body

1. Go to Google Drive.
2. Click the Profile Photo in the upper right corner of the window.
3. Choose Add Account.
4. Choose Add Account again, and enter TWU e-mail address and password (or switch back to username@twu.edu if it's already listed).
5. Navigate back to the link to open the file.
 
When signed in with Google Sync, follow different instructions to access your profile.
 
For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.

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Details

Details

Article ID: 26760
Created
Thu 3/9/17 1:13 PM
Modified
Mon 9/12/22 3:47 PM

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