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Refer to this Microsoft Support article for best results
- In Outlook 2016, look for the ··· button in the lower-left corner, to the right of Tasks, and choose Folders.
- Scroll down to the bottom, and click the arrow to expand Public Folders - username@twu.edu
- Expand All Public Folders, and then browse to the specific folder.
- Right-click on the folder, select Add to Favorites.
- An Add to Favorites dialogue box displays. Click Add.
- This adds the folder to the Favorites list within the Public Folders - username@twu.edu folder on the folder pane.
- Expand the Favorites folder under Public Folders - username@twu.edu
- Right-click on the specific folder, select Show in Favorites. This step will place the folder into the main Favorites shortcut list on the Email pane view of Outlook.
To add a public folder calendar to the Favorites list, follow steps 1-6. Access through the Calendar tab.
For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.