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Access the steps here
- For Shared Mailboxes, click From, then click From again and choose All Users in the Address Book dropdown
- For Public Folders, click From, then click From again and choose Public Folders in the Address Book dropdown
Note: Emails sent from either a Shared Mailbox or Public Folder will be visible in the sender's Sent Mail, rather than in the Shared Mailbox or Public Folder
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Related article: Send from another email in Outlook Webmail
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